Mercedes-Benz of San Antonio - Service Center

Flat tire My service advisor is excellent. Adresses questions and concerns immediately. They promised my car in 2 hours and called promptly when it was finish My service advisor is excellent. Adresses questions and concerns immediately. They promised my car in 2 hours and called promptly when it was finished and in the allotted time frame. More

Service Center Ryan Lyssy is always helpful and his always excellent in communicating with us. I drop my car calls when ready to be picked up no hassle at all. Keep Ryan Lyssy is always helpful and his always excellent in communicating with us. I drop my car calls when ready to be picked up no hassle at all. Keep up the good work. Maria Reyes More

Service Advisor I cannot say enough of the top rate service of Jaime Barrera from Benson Mercedes-Benz dealership. He was very prompt and courteous and informative I cannot say enough of the top rate service of Jaime Barrera from Benson Mercedes-Benz dealership. He was very prompt and courteous and informative More

Always great service and level of attention Taking the vehicles to service is always a good experience at this dealership, and our service representative is always helpful. The service and level Taking the vehicles to service is always a good experience at this dealership, and our service representative is always helpful. The service and level of attention is always great! More

Professional Service My service writer, Jeffrey Sauceda, did a great job getting my car in and out. Excellent communication. That's all I have to say today. My service writer, Jeffrey Sauceda, did a great job getting my car in and out. Excellent communication. That's all I have to say today. More

Amazing service Very helpful and did an awesome job!!!!!!!!!!!!! Would highly recommended and will definitely be back! Very professional and responsive! They even Very helpful and did an awesome job!!!!!!!!!!!!! Would highly recommended and will definitely be back! Very professional and responsive! They even picked my car up and brought it back to me washed! More

Check Engine Light Status Call GL550 March 14, 2018 SERVICE VISIT Check Engine Light GL550 Chrissy greeted me within minutes of my arrival and invited me to go to waiting area wher March 14, 2018 SERVICE VISIT Check Engine Light GL550 Chrissy greeted me within minutes of my arrival and invited me to go to waiting area where there were refreshments and snacks, comfortable chairs, tv, and internet. Only waited 5 minutes before Jared had my loaner car readied and waiting. Within 4 hours, I had a text outlining the service and advising the time that my car service would be completed, car washed and ready for pickup. Thorough, personable and efficient! More

Excellent, thorough service - with great forethought! Great service. Completed on deadline; recommended service package that I found to be an economical solution - good use of capital! Thanks to Tyler Jor Great service. Completed on deadline; recommended service package that I found to be an economical solution - good use of capital! Thanks to Tyler Jordan for always looking ahead to the next service interval and planning ahead! Convenience shuttle took me to work on time and picked me up at the end of the day - couldn't have asked for more friendly service. More

Excellent service and support staff Visited MB-SA for vehicle recall service. John Cantellop was excellent. He kept me aware of service that was scheduled to take ~5 hours. The support s Visited MB-SA for vehicle recall service. John Cantellop was excellent. He kept me aware of service that was scheduled to take ~5 hours. The support staff arranged A loaner car which was extremely helpful in keeping my day on schedule. All went well on pickup next morning. Thanks to John, Jeremy, Jessie for great service. More

Service B / ESP malfunction/ Master Module Replacement Was initially coming in for an oil change when my "ESP Malfunction. Visit Workshop" light came on. Josh was welcoming, professional, knowledgeable, an Was initially coming in for an oil change when my "ESP Malfunction. Visit Workshop" light came on. Josh was welcoming, professional, knowledgeable, and had excellent customer service/ communication/ interpersonal skills that made my overall experience better than it could have been. I would recommend bringing your car to Mercedes-Benz of SA. More