Mercedes-Benz of San Juan

Excellence at its best They took care of me from the moment that I entered Mercedes Benz of San Juan. Mr. Ricardo Gonzalez provided the assistance at all times and helped me They took care of me from the moment that I entered Mercedes Benz of San Juan. Mr. Ricardo Gonzalez provided the assistance at all times and helped me throughout the process. Everyone was helpful even to understand my vehicle. They took their time and are willing to provide any assistance as necessary at any time. Explained the vehicle features in detail and took their time which helped me understand my vehicle much easier. Recommend, they make you feel welcomed and the I will definitely purchase from them again More

Horrible service department I bought a brand new 2016 car barely over 1 month ago, and I had a safety concern on an issue that just arose and I went in to just get it checked out I bought a brand new 2016 car barely over 1 month ago, and I had a safety concern on an issue that just arose and I went in to just get it checked out make sure it's nothing serious as this is my first brand new car, and I was told that no warranty work can be done on my vehicle at this location and I have to drive 4 hours away to San Antonio for any warranty work, I just bought the vehicle and I can't get even a simple diagnostics on my car without paying an arm and a leg, this is horrible and very wrong, I wasn't even notified that they wouldn't be able to do warranty work anymore, the car isn't even 2 months old yet, it's still barely being broken in and now my only service station is 300 miles away, for all I know my car may not even make it before it messes up again, my car shut off on me while I'm on the road surrounded by traffic, I expected Mercedes Benz to have the best service possible with their reputation and I was really let down on how little help I was given I wouldn't recommend this dealer to anyone More

Ask for Joe Trevino I've purchased three vehicles at MBSJ. I used to hate the car buying process. Now I realize that the sales person makes a huge difference in the exp I've purchased three vehicles at MBSJ. I used to hate the car buying process. Now I realize that the sales person makes a huge difference in the experience. Joe Trevino is awesome. He's genuine and patient and extremely easy to deal with in the car buying experience. I plan to buy my next car from him, regardless of what brand of car he's selling. There you go. More

Outstanding Customer Service Marco Salas from my first call regarding my interest in buying a 2015 C 300 to closing the deal was outstanding and professional. I have purchased mu Marco Salas from my first call regarding my interest in buying a 2015 C 300 to closing the deal was outstanding and professional. I have purchased multiple vehicles with Marco and he consistently comes through for me. Marco Salas is one of the key reasons I keep going back to MB San Juan. More

No Problem! Thank You Mr. Modesto Montemayor (professional consultant) for your outstanding customer service. As a first time Mercedes-Benz buyer, I was very impr Thank You Mr. Modesto Montemayor (professional consultant) for your outstanding customer service. As a first time Mercedes-Benz buyer, I was very impressed with your professionalism and expertise. I will highly recommend your service to my friends and relatives. More

Excellent, professional service department Everyone I encountered, from my service adviser, Juan Hernandez, to the greeter to my shuttle driver and everyone else I talked to on the phone and in Everyone I encountered, from my service adviser, Juan Hernandez, to the greeter to my shuttle driver and everyone else I talked to on the phone and in person, were courteous and professional. The work on my motor home was completed quickly and to my satisfaction... Thank you Mercedes -Benz of San Juan. More

2015 ML350 Ryan Maldonado and the MB San Juan team did a fantastic job selling and delivering a beautiful vehicle. I bought the car sight unseen and they did eve Ryan Maldonado and the MB San Juan team did a fantastic job selling and delivering a beautiful vehicle. I bought the car sight unseen and they did everything possible to make the process easy and efficient; the vehicle was received as described just before Valentine's Day at an excellent price. Thanks again and I look forward to future business here. Richard More

Excellent service Mr Mike Santos attended me when I took my GLK 350 for service without an appointment on Wed. Feb 3, 2016. He assured me that my vehicle would be servi Mr Mike Santos attended me when I took my GLK 350 for service without an appointment on Wed. Feb 3, 2016. He assured me that my vehicle would be serviced and ready by the end of the day. And it was!!! Thanks, Mike Santos. More

Great service from Arik Bachsian and the team I showed up at the dealership with a specific car in mind, and Arik helped me with every step along the way. He was kind and insightful, and never onc I showed up at the dealership with a specific car in mind, and Arik helped me with every step along the way. He was kind and insightful, and never once did I feel pressured into buying anything. He went above and beyond to make every bit of the car buying experience pleasant, and I was very pleased with the service. I was impressed when the GM came over to congratulate me and offered me a bottle of wine. Great job guys, and I will definitely be back in the future. More

Great People to Work With When Buying a Used Car Mercedes- Benz of San Juan was a great outfit to work with. The salesman Joe Triveno was very helpful, friendly, honest, and knew his job. I had spen Mercedes- Benz of San Juan was a great outfit to work with. The salesman Joe Triveno was very helpful, friendly, honest, and knew his job. I had spent months researching information about the vehicle I wanted (MB Sprinter Passenger Van) and MBSJ offered the most fair and competitive price in Texas. More