Mercedes-Benz of San Juan
San Juan, TX
Filter Reviews by Keyword
By Type
Showing 423 reviews
John Silvestri provided Excellent service While waiting for another dealership to get the vehicle we wanted to see, we stopped by MBofSJ and we were able to look at cars with no one hovering o While waiting for another dealership to get the vehicle we wanted to see, we stopped by MBofSJ and we were able to look at cars with no one hovering over us. After a while, John Silverti came over and provided more info on a few cars we were interested in. We let him know upfront that we had an appointment at another dealership. He continued to provide great service and even offered and allowed us to take those vehicles for a test drive. As we were leaving, he continued to be very polite, professional and was not pushy at all. We went to the other place and they did not have the vehicle we wanted and they told us it was sold (6 days later it's still showing on the website). We went back to MB of SJ and made our purchase there. We made our decision on the purchase based on the service that John Silvestri provided, price, and quality. Thank you John Silvestri and MBof SJ More
Superb Service with Juan Carlos Hdz Attentive to your personal requests as well as your vehicle's needs to keep you safe & your vehicle in top performance is what I find when I take my v Attentive to your personal requests as well as your vehicle's needs to keep you safe & your vehicle in top performance is what I find when I take my vehicle to MB of San Juan with JUAN C HDZ! More
service at its finest. From the moment you arrive service is the finest.the service adviser juan hernandez was friendly and very curtious.live in houston but look forward to From the moment you arrive service is the finest.the service adviser juan hernandez was friendly and very curtious.live in houston but look forward to my next service if down south. More
We love coming to the dealership Staff is awesome all the ti The staff is always amazing and friendly.we love coming service is awesome. Thank You.Look forward to seeing you next time our GLK 350 needs service. The staff is always amazing and friendly.we love coming service is awesome. Thank You.Look forward to seeing you next time our GLK 350 needs service. More
Superior client experience! Exceptional people, extraordinary personal service, and a terrific value! I cannot recommend this group highly enough… They are truly the best that I Exceptional people, extraordinary personal service, and a terrific value! I cannot recommend this group highly enough… They are truly the best that I have dealt with, and I have owned Mercedes automobiles for 30+ years. More
Service I was really satisfied with work; prompt attention and deliver on time, Mr Santos was helpful and give me update on what's going on with my car. I was really satisfied with work; prompt attention and deliver on time, Mr Santos was helpful and give me update on what's going on with my car. More
Service visit I recently took my car to mercedes of San Juan and was met by Humberto Maldonado in the service department. I was exceptional well treated and am quit I recently took my car to mercedes of San Juan and was met by Humberto Maldonado in the service department. I was exceptional well treated and am quite satisfied. I look forward to my next visit More
Exceptional Service In a few word , EXCELLENT SERVICE, PROFESSIONAL and SMOOTH purchase. Marco Salas took care of us from point of entry to final sale and he followed In a few word , EXCELLENT SERVICE, PROFESSIONAL and SMOOTH purchase. Marco Salas took care of us from point of entry to final sale and he followed up with me to make sure I was happy with my purchase, which I am. Thank you Marco Salas your fabulous. More
Thoughtful and Understanding Humberto Maldonado has good listening skills, Humberto performed and made a great effort to change my view about previous car services maintenance exp Humberto Maldonado has good listening skills, Humberto performed and made a great effort to change my view about previous car services maintenance experiences. After Humberto consulted with upper management, Humberto took time to call me back with and offered a favorable solution. More
Amazing experience at this dealership with out first Mercedes vehicle. The customer service was superb. They are very knowledgeable staff and u couldn't have been any h at this dealership with out first Mercedes vehicle. The customer service was superb. They are very knowledgeable staff and u couldn't have been any happier with my purchase. More