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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
703 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 703 reviews

November 24, 2019

The staff are very responsive, our Sales Rep was very quick to respond to my questions and accommodating, they have a huge inventory with a wonderful show room and coffee bar. One feels at home when visi More

by Simplex207
Recommend Dealer
Yes
Employees Worked With
Robert (Bob) our salesman, Mike from finance
Nov 25, 2019 -

Mercedes-Benz of Scarborough responded

Thank you for rating Bob 5 stars and A+++! We are so happy to hear that he provided communicative service. Safe driving from all of us at Prime Motor Cars!

November 21, 2019

Prime Motor Cars was an awesome find for my family! Via an internet search for a 2020 Mercedes-Benz wagon, my third wagon, I located two at Prime Motor Cars. The Dallas area dealer I visited, informed me More

by Barbara Ellenberg
Recommend Dealer
Yes
Employees Worked With
Spencer Roe, Bruce Wolf
Nov 22, 2019 -

Mercedes-Benz of Scarborough responded

Barbara - Thank you so much for your five stars! We are so glad to hear that Spencer helped you find the right 2020 Mercedes-Benz Wagon for your family. We are so excited for you to start enjoying it! All of us at Prime Motor Cars hope you have a fantastic weekend.

November 20, 2019

We have a 2020 Winnebago Revel on the Sprinter chassis, our 2nd unit on the Mercedes Sprinter line. Prime has serviced and cared for both; Impeccable service from a caring staff - since Prime isn’t a Winne More

by mwebber78
Recommend Dealer
Yes
Employees Worked With
Scott
Nov 20, 2019 -

Mercedes-Benz of Scarborough responded

Thank you for the review! Providing impeccable and caring service to our customers, regardless of their vehicle, is an important value to us here at Prime Motor Cars, and we are so happy to hear that we succeeded! Scott is definitely a fantastic member of our team, and we will let him know that you appreciate his service.

November 20, 2019

As always Mohammed and Prime Motorcars took care of everything my car needed. Even going the extra mile to solve one of my problems. Excellent! More

by Mac Mercedes
Recommend Dealer
Yes
Employees Worked With
Mohammed and crew
Nov 20, 2019 -

Mercedes-Benz of Scarborough responded

Hi Mac - We are so glad to hear that you can turn to Mohammed whenever you're experiencing auto issues and know you will be well taken care of. Thanks so much for supporting Prime Motor Cars with an excellent review!

November 20, 2019

Outstanding follow up; answered all my inquiries, superb sales service, Prime Motor Cars purchase was an awesome experience and fair purchase price. Spencer Roe our sales rep went above and beyond during th More

by Leonard.Dionne
Recommend Dealer
Yes
Employees Worked With
Spencer Roe
Nov 20, 2019 -

Mercedes-Benz of Scarborough responded

Leonard, we are so proud to hear that we earned your recommendation! The team here at Prime Motor Cars prides ourselves on our outstanding customer service, and we are overjoyed that we could provide a great experience for you. We will be sure to pass on your kind words to Spencer. Enjoy your new car!

November 20, 2019

Very pleasant and they take care of you like they really care about how you feel about what's happening. They go above and beyond when you take your vehicle in for service. More

by donna_baker57
Recommend Dealer
Yes
Employees Worked With
Service manager and secretary
Nov 21, 2019 -

Mercedes-Benz of Scarborough responded

Donna, it's our pleasure to take excellent care of our guests so we appreciate you sharing this great feedback. Thank you for choosing Prime Motor Cars to service your vehicle. We look forward to seeing you next time.

November 07, 2019

Ryan is a great sales manager. Quick turnaround. The Ryan is a great sales manager. Quick turnaround. The loaner program is sincerely appreciated! Car wash could have been a little better, but the v More

by Kim
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 08, 2019 -

Mercedes-Benz of Scarborough responded

Kim, thank you for the compliments of our team and your feedback. We're glad to have you as a customer of Prime Motor Cars and appreciate you taking your time to share.

November 05, 2019

Incredible customer service! Very polite and friendly staff, knowledgeable as well. I was amazed by the level of customer care and the speed of service. Fantastic! More

by stjeverett
Recommend Dealer
Yes
Employees Worked With
Tom Cook
Nov 05, 2019 -

Mercedes-Benz of Scarborough responded

Customer service is our priority and we are thrilled this came through during your experience! Thank you so much for your rave review. If there is anything further we can assist you with, please let us know.

November 05, 2019

Hospitable, friendly, reliable and competent. Tom cook offered to bring my teenage children to the mall while they waited for the car. Very appreciated. Thank you More

by Michael
Recommend Dealer
Yes
Employees Worked With
Cook
Nov 05, 2019 -

Mercedes-Benz of Scarborough responded

Thank you for the many kind words, Michael! We are glad that you and your family had a positive experience with us at Prime Motor Cars. Have a great day!

November 04, 2019

Long hold times when I call and service bill is always much higher than I anticipate. My car’s not cleaned as carefully as it used to be, the level of service seems less than 5-10 years ago. More

by Customer
Recommend Dealer
No
Employees Worked With
Unknown
Nov 04, 2019 -

Mercedes-Benz of Scarborough responded

This is not the type of feedback we hope to receive from loyal customers. I would like the chance to hear more of the details, if you're willing to discuss with me. I can't determine whether we have your contact info, given the username associated with this review. Would you please give me a call? Thank you, Brandi Lawler - Service Director - 207-510-2268

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