Mercedes-Benz of Scarborough

Not great I had to call 3 times to see if my car was ready, consulted with no one when I picked it up. Service used to be more personal. I had to call 3 times to see if my car was ready, consulted with no one when I picked it up. Service used to be more personal. More

Very friendly Nick was very friendly and took time to answer all my questions. Treated me with respect and is very good with people. I would recommend him definitel Nick was very friendly and took time to answer all my questions. Treated me with respect and is very good with people. I would recommend him definitely More

Stickered Only needed an inspection and coming to Prime I get an appointment and great pastries. And I know if there is any issue it will be taken care of corr Only needed an inspection and coming to Prime I get an appointment and great pastries. And I know if there is any issue it will be taken care of correctly. More

Very nice an understanding They didn’t give me a hard time and it was very helpful. They gave me and awesome loner and didn’t give me a hard time when I had to keep it overnig They didn’t give me a hard time and it was very helpful. They gave me and awesome loner and didn’t give me a hard time when I had to keep it overnight More

Emergency Tire Repair Nick got me in right away with no appointment and had my tire replaced in just a few hours. AMAZING! He also arranged for a ride back to my office. Nick got me in right away with no appointment and had my tire replaced in just a few hours. AMAZING! He also arranged for a ride back to my office. More

Exceeded Expectations!! Simply stated, Prime Motor Cars will be my new home for all my vehicle needs. I drove 80 miles in blind faith for a minor repair on my E class. I hadn Simply stated, Prime Motor Cars will be my new home for all my vehicle needs. I drove 80 miles in blind faith for a minor repair on my E class. I hadn’t read any reviews, and thought all dealerships deserve at least one chance. I’m glad I drove an hour and a half to Scarborough. Service was waiting at the bay door, and promptly presented me with my estimate. Then my service advisor Nick turned me loose in the waiting area, where had I stayed an hour longer and had access to some good scotch, I would have made the trip home in a new vehicle. All the people I came into contact with were very pleasant, friendly, and most accommodating. When I got my vehicle back, nothing was out of place, but more importantly, as clean as I brought it. No scratches from laptops, or vacuum hoses. All in all a great experience! More

third service third annual service, time to renew my prepaid maintenance contract Mohammad makes my drop off and pick up transactions easy entire staff engages me third annual service, time to renew my prepaid maintenance contract Mohammad makes my drop off and pick up transactions easy entire staff engages me and holds conversations at drop off and pick up More

Absolutely amazing. The best type of customer service one could ask for when bringing a vehicle in for service. I was able to loan a car to make it into work on time and The best type of customer service one could ask for when bringing a vehicle in for service. I was able to loan a car to make it into work on time and everything. Thank you all! More

New tire and steering wheel tilt stuck New tire needed no problem. ....big problem..our steering wheel would not change positions. ..Mohamad had the knowledge of fixing it without the need New tire needed no problem. ....big problem..our steering wheel would not change positions. ..Mohamad had the knowledge of fixing it without the need for a new motor...we really appreciate his servive More

Service appointment 10/2018 Very helpful staff. Loved the pickup and delivery service. They kept me informed all the way. Xxxxx Xxx xcc xxxxxx zzzzzzz mmm nnnnn bbbbb vvvvv Very helpful staff. Loved the pickup and delivery service. They kept me informed all the way. Xxxxx Xxx xcc xxxxxx zzzzzzz mmm nnnnn bbbbb vvvvv More