Mercedes-Benz of Seattle

Had a very pleasant experience in the showroom I was talking to Michael Zheng and Bright Friday in the showroom. Everything was well organized and went on smooth apart from the long wait which migh I was talking to Michael Zheng and Bright Friday in the showroom. Everything was well organized and went on smooth apart from the long wait which might have been due to the Saturday rush. More

good service Being assigned to the same service tech is important to me. He asked how I wanted to be contacted: by text or phone. I always choose phone to discus Being assigned to the same service tech is important to me. He asked how I wanted to be contacted: by text or phone. I always choose phone to discuss additional or potential maintenance problems. However, You have a yard guy with an attitude that I chose to bite my tongue on. I followed my wife there in my work truck to take her to work to save time for both you and me. He told me I couldn't park in the lot among the Mercedes at 7:00AM for 5 minutes with my Chev truck. He insisted I move it to the side of the building. I reminded him it would be for 5 minutes. Neither of us were happy but for 5 minutes I was not going to move again. I almost reminded him it is because of the "little people" like us that allowed him to have a job. More

Great guys to work with Keith in the sprinter fleet department was very knowledgeable and helpful with our purchase. When we picked up our vehicle he offered a very thorough Keith in the sprinter fleet department was very knowledgeable and helpful with our purchase. When we picked up our vehicle he offered a very thorough walk-through explaining all functions without taking up unnecessary time ours. Great overall experience. More

great experience , Samantha was awesome Samantha was awesome, Very professional explained what needed to be repaired,Called with progress of work.Explained all the repairs at the end when I Samantha was awesome, Very professional explained what needed to be repaired,Called with progress of work.Explained all the repairs at the end when I picked up the car More

Service seemed to be through. Stori and Pepe had a problem finding my car keys when I went to pay for the service. They were professional and focused on solving the problem. It too Stori and Pepe had a problem finding my car keys when I went to pay for the service. They were professional and focused on solving the problem. It took some time, but they did what you would expect excellent employees to do dealing with an issue. More

Timely and quality service I arrived for m scheduled appointment and Stori processed my work order and added a $150 coupon to reduce the cost of service-work was done under the I arrived for m scheduled appointment and Stori processed my work order and added a $150 coupon to reduce the cost of service-work was done under the promised time and the quality was great- More

Car detailing Efficient and friendly shutttle service. No waiting. Easy in and out. Shuttle driver was leaving at end of day but came to pick me up instead. Greatly Efficient and friendly shutttle service. No waiting. Easy in and out. Shuttle driver was leaving at end of day but came to pick me up instead. Greatly appreciated! More

Quick Tire Change Friendly, efficient, and effective. I just wish there was better cell reception in the main-space of the lobby and waiting-room. I love the convenienc Friendly, efficient, and effective. I just wish there was better cell reception in the main-space of the lobby and waiting-room. I love the convenience, but can't send / receive text messages! More

Service John Glover was professional, his team got me out sooner , then what was predicted. Parts are at the dealership, labor cost a bit high. Thank John Glover was professional, his team got me out sooner , then what was predicted. Parts are at the dealership, labor cost a bit high. Thank More

Very very great customer service I was having some issues with my car media entertainment device and everything got fixed.thanks to all Brian and all the great team at mb seattle I was having some issues with my car media entertainment device and everything got fixed.thanks to all Brian and all the great team at mb seattle More