Mercedes-Benz of Seattle

Julie provided good service and with an easy going personality which is easy to communicate. She provided prompt communication with the status of the vehicle. Mostly she didn’t make me feel been pushi personality which is easy to communicate. She provided prompt communication with the status of the vehicle. Mostly she didn’t make me feel been pushing on to any unnecessary services. I felt MB Seattle has improved their digital communication so I feel the service went more smoothly. Finally the loaner car is available again! For a few years there were no loaner car even when they told me I would get a loaner vehicle when I made the appointment, that totally messed up my work schedule for few days. Thank you Julie for providing quality service that MB should have. More

The staff there are really great! Julie made sure that I had everything that I needed while my car was being fixed. Julie made sure that I had everything that I needed while my car was being fixed. More

Always incredible service. Helpful, efficient, on top of it as far as the service dept goes. The best car experience I’ve ever had - and it happens every time I’m back there! Helpful, efficient, on top of it as far as the service dept goes. The best car experience I’ve ever had - and it happens every time I’m back there! More

Bill is an extremely knowledgeable service adviser and a very pleasant person to deal with. That is one reason why I drive a Mercedes, I have great confidence in Bill's suggestions. very pleasant person to deal with. That is one reason why I drive a Mercedes, I have great confidence in Bill's suggestions. More

Excellent service on our Mercedes. We live out of Seattle so they provided a loaner and made the process seamless. We live out of Seattle so they provided a loaner and made the process seamless. More

Kind, intelligent, customer-focused. My time was important in how they run their service department. And, they washed and vacuumed my car too! Thanks Mercedes team! My time was important in how they run their service department. And, they washed and vacuumed my car too! Thanks Mercedes team! More

Very good. Arby is very helpful and give us honest opinion. Please go see them! Arby is very helpful and give us honest opinion. Please go see them! More

Great service. In and out quickly with no hassles. Kept me informed every step of the way. In and out quickly with no hassles. Kept me informed every step of the way. More

Not vacuum my vehicle. Still need to improve wash and vacuum customer vehicle. Scott is nice person. Remember cusstomers name without look in the system. Still need to improve wash and vacuum customer vehicle. Scott is nice person. Remember cusstomers name without look in the system. More

They treated me really well in the service department. Everyone was super capable and friendly. My car is 8 years old, so lots to work on. Needed repairs are very expensive so we’re considering a new car. Everyone was super capable and friendly. My car is 8 years old, so lots to work on. Needed repairs are very expensive so we’re considering a new car. When I went to the showroom there was no one in sight to suggest a replacement model. Oh well. More