Mercedes-Benz of Seattle

Hassle free Great straight forward customer service. Great facilities and did not have to speak about pricing back and forth. I would definitely come back. Thank Great straight forward customer service. Great facilities and did not have to speak about pricing back and forth. I would definitely come back. Thank you More

2018 C300 4Matic Lease Bright was incredible to work with on my new car lease. He found the perfect car for us and did everything possible to make it meet our budget, patien Bright was incredible to work with on my new car lease. He found the perfect car for us and did everything possible to make it meet our budget, patiently listening to our list of wants. Great experience! More

Everyone very polite and accommodating. Bradley Brys was and is especially helpful. Following delivery he made himself available to carefully explain all of the newest features and assured m Bradley Brys was and is especially helpful. Following delivery he made himself available to carefully explain all of the newest features and assured me that at any time he would be ready to assist. More

Excellent Customer Experience Johnny Chan was very professional and easy to work with, he responded quickly and was accomodating through out the buying process. The showroom was i Johnny Chan was very professional and easy to work with, he responded quickly and was accomodating through out the buying process. The showroom was impressive as you would expect for the brand, yet the staff is relaxed and welcoming. Finally, I enjoyed the no-pressure interaction with Chris, the sales manager, and Blanca, the finance manager who completed the transaction. Upon leaving, the car was presented to me washed and cleaned which I appreciated. I will certainly recommend this dealership to my friends and colleagues. More

Great service, great representative! All that it comes to expect from the leader in the automotive industry. Great representative, a good approach to the customer, work with you and keep All that it comes to expect from the leader in the automotive industry. Great representative, a good approach to the customer, work with you and keep up-to-date during repair. I have specific needs that require additional work and these were accommodated. Waiting hall can be improved. More

results Michael Zhang was excellent . He knew his product and the process . He set up everything . 5 star operation and experience . Much higher quality of pe Michael Zhang was excellent . He knew his product and the process . He set up everything . 5 star operation and experience . Much higher quality of people and process than Auto Nation . With a little more marketing on the Eastside you could pick up share if that was an objective . More

Recent visit The service staff was very professional and courteous to my needs. However, the wait was too long and the communication needs some improvement. Nevert The service staff was very professional and courteous to my needs. However, the wait was too long and the communication needs some improvement. Nevertheless, I felt that I had a pleasant experience when I left the dealership finally in 4 and half hours. More

A pleasant experience I was met at the dealership by Liz, my service adisor, who showed me the service options available for my car and the cost of each. I made my choices I was met at the dealership by Liz, my service adisor, who showed me the service options available for my car and the cost of each. I made my choices and went to the customer waiting area. The amenities, coffee, water, large screen TV, computer work stations, etc. made the time pass quickly. I appreciated receiving the post-service checklist Liz gave me on departure. I also appreciated receiving my car back washed and vacuumed. All and all it was a good experience. More

Recall Campaign Samantha V Mountha brought may vehicle in and had the work done in a very timely fashion. The car was serviced and washed to my satisfaction. Samantha V Mountha brought may vehicle in and had the work done in a very timely fashion. The car was serviced and washed to my satisfaction. More

First impressions always tells you about a business George Keyes well dressed & professional making me comfortable at the outset. Dealership first class and welcoming the minute you enter th door. As we George Keyes well dressed & professional making me comfortable at the outset. Dealership first class and welcoming the minute you enter th door. As we went through the purchase I felt like I got a very clean and beautiful ML 350 at a fair price. Highly recommend George Keyes and Mercedes Benz. Of Seattle. More