Mercedes-Benz of Seattle

Very good service Just a typical annual service. All went smooth including few of my snags handled under the warranty. The only thing I did not enjoy was a shuttle ri Just a typical annual service. All went smooth including few of my snags handled under the warranty. The only thing I did not enjoy was a shuttle ride on the morning. They gave me undesired sight seeing tour.... More

Services A full warrenty services from sales, merchandise, and services. Rides, snacks, fruits, beverages, clean rooms, electrical station hookups and a child A full warrenty services from sales, merchandise, and services. Rides, snacks, fruits, beverages, clean rooms, electrical station hookups and a childrens play area. REALLY AWESOME. More

Brian Nelson always takes great care of me! I have been coming to Mercedes Benz of Seattle for almost 4 years. Brian and the Service Department has always done an excellent job, I have never had I have been coming to Mercedes Benz of Seattle for almost 4 years. Brian and the Service Department has always done an excellent job, I have never had an issue. I definitely would recommend Brian Nelson and the Service Department at Mercedes Benz of Seattle! More

Great sales people! Easy to do business with, did not make this an unpleasant experience the way buying a car usually is. Highly recommend this team! Big thank you to t Easy to do business with, did not make this an unpleasant experience the way buying a car usually is. Highly recommend this team! Big thank you to the team at Seattle Mercedes-Benz More

Easy in and out. John Glover was an excellent representative of your organization. Professional service and attention to detail. The only criticism would be the youn John Glover was an excellent representative of your organization. Professional service and attention to detail. The only criticism would be the young man greeting as you enter the facility. Perhaps as the car enters, move away from your computer and greet the customer (as they do at the Bellevue shop). Small thing, but that impression is important. More

Warranty repairs I feel like they are hearing my concerns and addressing the transmission issue on a transparent level. Building trust back and making this a place to I feel like they are hearing my concerns and addressing the transmission issue on a transparent level. Building trust back and making this a place to purchase our next work truck. More

Found an experienced sales person and assistant manager It was so wonderful to find an experienced set of people with whom to deal. This was my 4th lease transaction and it was a pleasure to deal with exper It was so wonderful to find an experienced set of people with whom to deal. This was my 4th lease transaction and it was a pleasure to deal with experience. The other dealer lost my business because no one had the sense on how to deal with a long term customer. More

Sharp employee at an outstanding service center. The incredible staff at Mercedes-Benz is to thank for their initiative. They not only met, they far exceeded my expectations as a client. Samantha h The incredible staff at Mercedes-Benz is to thank for their initiative. They not only met, they far exceeded my expectations as a client. Samantha had a tech who was available immediately and serviced the Benz quickly within their professional parameters. Personal service and ably matching the price quoted satisfies. Mercedes-Benz are in a league of their own! Thank you. More

So great we bought two! We stopped by the dealership looking for a new car for my husband. He loves the CLS model (he had three up to this point) and was looking to purchase We stopped by the dealership looking for a new car for my husband. He loves the CLS model (he had three up to this point) and was looking to purchase a CPO CLS when his current lease expired. We've tried other dealers without any luck or real interest shown on their part. My husband was also debating going the SUV route. He test drove an SUV but still loved the CLS. He also test drove a cabriolet. Again he thought it nice but still wanted a CLS. I was smitten with the cabriolet. At this point we decided I would trade in my car and I'd get the cabriolet. Phil, our salesman, was putting together my deal and at the same time trying to find the CLS for my husband. After much searching he found the perfect CLS - CPO, year, color, options. Turned out someone had turned one in late the previous day and it hadn't been entered into the inventory system. What looked like another day gone to searching without success for his perfect car became a salesman's dream - two cars sold at one time to the same family. Excellent work, Phil! Everyone at the dealership was personable and professional. We worked with Morton in the finance office. He got us through the process quickly and efficiently. Bradley was terrific in delivering the autos. We will be repeat customers at this dealer! Very glad we stopped in. More

Very friendly, excellent customer service. Recently purchased 06 ml350 from used car dealer. Have been here a few times for minor issues. My first service appt last week was due to mortgage fai Recently purchased 06 ml350 from used car dealer. Have been here a few times for minor issues. My first service appt last week was due to mortgage failure. Took a bit too long to locate issue, labor costs may be an issue in future. More