Mercedes-Benz of Seattle

Everyone I interacted with at the dealership was amazing! The Sales Manager took the time to talk to me about what I wanted and worked hard to make it work for me financially. High praise for the entire te The Sales Manager took the time to talk to me about what I wanted and worked hard to make it work for me financially. High praise for the entire team at Mercedes -Benz of Seattle! I would highly recommend them! More

The dealership did an excellent job in working to resolve problems with my 2024 AMG EQE. When a resolution failed, the dealership facilitated an exchange for a 2025 model. Kelsey Fidler, our sales representa problems with my 2024 AMG EQE. When a resolution failed, the dealership facilitated an exchange for a 2025 model. Kelsey Fidler, our sales representative, worked a miracle in finding the exact car we had in a 2025 model; something others seemed not able to do. Kelsey worked diligently to make sure the exchange of vehicles went smoothly and in the manner we wanted. She heard our needs and fulfilled our desires. She made sure the transfer went smoothly, set up the car's controls, multimedia, and systems, and made sure everything was perfect when we received the car. Kelsy is fantastic and we highly recommend working with her. Definitely a 5 star rating! Mention should also be made of Keith, the service manager, and Julie our service representative, who worked very hard to manage the repairs to our initial vehicle and to support us as we went through this process. I would highly recommend this Dealership. More

The service department is excellent. Great communications and loaner car provided. The sales department is really awful. No follow up, did not keep our appointment, demo drive was full Great communications and loaner car provided. The sales department is really awful. No follow up, did not keep our appointment, demo drive was full of flaws. More

Bill always takes good care of my car needs. The service is always at the quoted price and delivered on time The service is always at the quoted price and delivered on time More

Sergio and the team were professional- as all guys in sales should be. I've been to other dealers and they just had the best professionalism and attention to what I wanted They found what I wanted and sales should be. I've been to other dealers and they just had the best professionalism and attention to what I wanted They found what I wanted and delivered. More

Steve was great. Happy with our experience!! Everything wen t smoothly. Everyone at the dealership was polite and professional. Happy with our experience!! Everything wen t smoothly. Everyone at the dealership was polite and professional. More

The promise to clean and vacuum the car was not kept. I wasn't briefed what went wrong and what they did on the car. I wasn't briefed what went wrong and what they did on the car. More

Brennan was great! Everything went smoothly. Everyone at the dealership was friendly and made sure I was attended to. Everything went smoothly. Everyone at the dealership was friendly and made sure I was attended to. More

Great service. Trevor in service is very attentive and keep me informed. Until next time. Thank you. Trevor in service is very attentive and keep me informed. Until next time. Thank you. More

I am very pleased with the service that I have received from your company. I am sure that we’ll have a great relationship that will last. I feel that we all have the same goals that will keep my vehicle in from your company. I am sure that we’ll have a great relationship that will last. I feel that we all have the same goals that will keep my vehicle in prime condition for the foreseeable future. Thank you——Richard Keller More