Mercedes-Benz of Seattle

Awsome service I appreciate the customer service and detail to attention that Bill Bellecourt provides my car. The service at Mercedes-Benz Seattle is outstanding a I appreciate the customer service and detail to attention that Bill Bellecourt provides my car. The service at Mercedes-Benz Seattle is outstanding and is always flawlessly provided, Thank you for that More

Excellent Service Brian Nelson has been taking care of my service needs, he has been very professional and is a pleasure to work with. Brian makes sure a shuttle or l Brian Nelson has been taking care of my service needs, he has been very professional and is a pleasure to work with. Brian makes sure a shuttle or loaner car is available and makes sure I get the best value for my service.. More

Excellent service by the service advisor Bill Bellecourt Bill has been taken care of me for years.. this dealership is the reason i buy mercedez because the excellent service Bill provides . He makes my serv Bill has been taken care of me for years.. this dealership is the reason i buy mercedez because the excellent service Bill provides . He makes my service experience pleasant, easy and best of all he watches out for me to make sure that i get the best value for my service . More

Great customer service experience I am given the rating because of the customer service I've received from you while I was there for service keep it up with a good work. I am given the rating because of the customer service I've received from you while I was there for service keep it up with a good work. More

Disappointing As part of a “B” service, the oil pan seal was replaced. It failed within a couple of days causing a return trip to service due to significant oil l As part of a “B” service, the oil pan seal was replaced. It failed within a couple of days causing a return trip to service due to significant oil leakage. Although I appreciated the courtesy car, there was no consideration for the time and inconvenience. Do they assume that a woman is not a professional and thus has time to spare? More

Service Bill is a great service manager and he always goes the extra mile for my wife. We recommend him to everyone we know that has a Mercedes Bill is a great service manager and he always goes the extra mile for my wife. We recommend him to everyone we know that has a Mercedes More

Excellent service! I was having issues with my steering pump. My husband scheduled an appointment but forgot it was Wednesday instead of Tuesday. We showed up Tuesday I was having issues with my steering pump. My husband scheduled an appointment but forgot it was Wednesday instead of Tuesday. We showed up Tuesday and they immediately took the car in, even though they were quite busy and we made a mistake. It turns out the fluid was just low. They topped it off, vacuumed and washed the car and returned it to me with no charge. This dealership provides excellent service and I am never surprised by outrageous bills. Bill Bellecourt is an excellent service advisor and I wouldn't take my car anywhere else for service. More

Pretty good Mercedes Seattle service department is a pretty decent place. There will always be ups and downs but my overall GREAT experiences have always been wi Mercedes Seattle service department is a pretty decent place. There will always be ups and downs but my overall GREAT experiences have always been with Stori Haug. I've never had to question whether my car was done right because she always comes back with thorough troubleshooting which takes us to the root of the issues. Stori has also been clear about optional service possibilities during the annual appointments with detailed discussions on the benefits and potential aging issues that the optional services are projected to help. Stori is truly WONDERFUL!!! Loaner desk: The last couple times have proven to be challenging. Today's pickup had me standing at the desk for a solid 10 minutes before anyone was able to help. If the desk is so busy, why does management not step in to simply assure customers they are being helped and start the basic paperwork process? Someone kept walking by saying they called the person and that he would be back when he finished with another customer, but why was it that not a single other person at another one of the desks in the entry bay was able to help, instead of just telling me to wait? What about the person that kept telling me that the guy would be over to help? Very challenging. Stori is amazing - thank you so much!! More

Bill Bellecourt is a FANTASTIC service advisor. Bill makes the service experience effortless and a pleasure. Friendly approach coupled with in-depth knowledge of the Mercedes Benz automobile. Alway Bill makes the service experience effortless and a pleasure. Friendly approach coupled with in-depth knowledge of the Mercedes Benz automobile. Always attentive and he provides regular updates on your automobile. More

Great service and a fast transaction I've bought a lot of cars over the years, and most of the time it has been a painful experience. Mercedes-Benz of Seattle went out of their way to mak I've bought a lot of cars over the years, and most of the time it has been a painful experience. Mercedes-Benz of Seattle went out of their way to make the experience as fast and as painless as they could. Michael, my sales rep, was enthusiastic about showing me the cars I was interested in. He waited patiently while I went over every detail to make sure I got the right Mercedes-Benz. When we negotiated price, he and the sales manager were fair and quick to respond. And they came out to my house to pick up my trade in! Just a great experience all around and I love my car. More