Mercedes-Benz of Seattle

Patrick provided great customer service, friendly, detailed, and responsive. Best experience at this dealership since bring my vehicle there detailed, and responsive. Best experience at this dealership since bring my vehicle there More

Briscoe was very helpful with helping me choose the right car for me! He was patient! car for me! He was patient! More

Rental car not ready & 2/10 full of gas. No phone call by 6pm on status on my vehicle. Poor service for MB. 6pm on status on my vehicle. Poor service for MB. More

Very disappointing experience. Purchased a car in June 2021, was told that second key has been misplaced but they would order it and mail to us within 2 weeks..After not getting a key, about three months 2021, was told that second key has been misplaced but they would order it and mail to us within 2 weeks..After not getting a key, about three months later we started calling to ask about it. Transfer, after transfer into a cyber space..leaving messages for a manager ( over 10 msgs), them ( people that answer the main number), purposely hanging up on me...fast forward additional 2 months, still don't have a key!! They appear to be nice when you need to buy a car but once you get it.. the customer service is non existent..I'm very disappointed More

The service advisor listened to my concerns. Service advisor communicated solutions and expectations in a timely manner. advisor communicated solutions and expectations in a timely manner. More

Prompt customer service. Staff very pleasant made my visit comfortable. It was a pleasure working with Arbie visit comfortable. It was a pleasure working with Arbie More

Great service ,nice atmosphere , nice showroom nice people and friendly after all everything looks very good people and friendly after all everything looks very good More

Promised what I was told, on time, pleasent. Jason Whatmore went out of his to help. Whatmore went out of his to help. More

Mercedes of Seattle got my Sprinter in and out quickly. Great service when others couldn't get me in for months! Great service when others couldn't get me in for months! More

Service writer dropped the ball time after time on numerous issues and required my daily follow up and prodding to get everything done. Still took almost 3 weeks with vehicle at dealer. numerous issues and required my daily follow up and prodding to get everything done. Still took almost 3 weeks with vehicle at dealer. More