Mercedes-Benz of Seattle

Outstanding personal service.Purchased a 2020 S560 and a Outstanding personal service. Purchased a 2020 S560 and a 2020 SL 450, both from Josia Evans. Very satisfied with the people and the products. Bob Outstanding personal service. Purchased a 2020 S560 and a 2020 SL 450, both from Josia Evans. Very satisfied with the people and the products. Bob Barlow and Liz Davis are very good service reps. More

Keith and Sam were a wonderful team to work with! Committing to a Sprinter is a xxxx of a thing and Keith has a TON of first-hand knowledge about aftermarket upfitting as it's a personal passion are Committing to a Sprinter is a xxxx of a thing and Keith has a TON of first-hand knowledge about aftermarket upfitting as it's a personal passion area for him as well. If you roll onto the lot and see a SUPER BAD xxx Sprinter with a safari rack, that's his personal vehicle. He knows what he's doing and is one of the most wonderful and kind individuals that I have had the pleasure to work with. By far the best buying experience I've had at a luxury dealership. Sam is Keith's clean-up hitter on the paperwork side. Again, another incredible asset to have on your side, very knowledgeable on the services available and straight-shooter on what you can expect to have come up and where your value will rest in the post-purchase services. Unrelated to Keith and Sam, while we were there it was OVERLY APPARENT the sales staff on the floor DID NOT CARE ABOUT COVID. A group of employees was clustered together at the reception desk with masks on their chins acting like it was a completely normal thing to do. We were informed that there had been multiple emails sent to staff about the importance of wearing masks at all times and it's clear that the general sales staff simply do not respect other humans, period. At one point a sales member sat at a desk near where we were standing in the front of the sales floor (trying to get away from the COVID cluster at the main desk), picked up the phone to make a call, and then removed their mask like it was completely normal. This forced us outside in the decently chilly weather because it was ABUNDANTLY CLEAR the general sales staff is not concerned about the health and safety of anyone. More

I had never been to this dealership before, as I just acquired my Mercedes (used) and it was subject to the recall to replace faulty airbags. Since this was Mercedes, I had high expectations but the ser acquired my Mercedes (used) and it was subject to the recall to replace faulty airbags. Since this was Mercedes, I had high expectations but the service department was extremely busy and perhaps as a result it seemed quite chaotic and disorganized. My service advisor was good, although another rep said I couldn't get shuttle service although Riley had promised it. The service itself was performed well but the overall experience was disappointing because I had expectations for a 5-star experience. . More

Jason Kim was excellent. He answered all our questions and worked with ¹us to make a deal. He was not pushy and was patient with us to make sure we understood everything I would certainly recommend him if and worked with ¹us to make a deal. He was not pushy and was patient with us to make sure we understood everything I would certainly recommend him if we know someone looking for a Mecedes. Bill Oliver More

This location is better than Lynnwood people are nice , the advisorWork for me very good. but no car wash service now, Hope will back to normal soon, the advisorWork for me very good. but no car wash service now, Hope will back to normal soon, More

They are THE BEST in WA STATE!!! William Bellecourt is superior. Service is super and fast. Service in Lynwood or Bellingham is horrible. I have to drive all the way to Seattle (~2 hours one way) to ge superior. Service is super and fast. Service in Lynwood or Bellingham is horrible. I have to drive all the way to Seattle (~2 hours one way) to get the proper treatment for my car. Thank you! Krystyna More

The service was great. All of the employees act as a team which means everyone speaks to you to ensure your needs are being met. which means everyone speaks to you to ensure your needs are being met. More

I am happy with the dealer‘s service. Will recommend friends to come and use their service. The work is very professional. The wait is reasonable. Thank you! friends to come and use their service. The work is very professional. The wait is reasonable. Thank you! More

The service I received from Hector Villalva, Brian Van Gorder and Richard Le Masters. The staff was friendly and courteous. Both Brian and Hector kept me well informed. Would definitely recommend this Gorder and Richard Le Masters. The staff was friendly and courteous. Both Brian and Hector kept me well informed. Would definitely recommend this dealership to friends and family. More

Really good service and really fast when I buy my Honda I did expend my entire Saturday and at Mercedes Benz was just 35 minutes did expend my entire Saturday and at Mercedes Benz was just 35 minutes More