Mercedes-Benz of Seattle

Remember it’s the small details.. Everyone was perfect, personable and welcoming (so important to respect and treat your staff well to empower them to pass that kindness and respect to Everyone was perfect, personable and welcoming (so important to respect and treat your staff well to empower them to pass that kindness and respect to the customers). Just one small thing and the details are so important, remind all the car wash staff who vacuum to get the seat crevices that collect crumbs on the top of the seat. The only reason I’m telling you this is because I want you to continue to be the best in customer service! Thank you Loyal customers, Lisa and Rick Burden More

Well taken care of from start to finish I calle the day before and they got me right in. My car had not been serviced in awhile and they were able to find a few other things that really nee I calle the day before and they got me right in. My car had not been serviced in awhile and they were able to find a few other things that really need to be taken care of. Stori communicated with me several times during the day keeping me updated on the progress. I picked up the car right when they said it would be ready and was out of there very quickly with a nice clean car. More

Bob and Kieth, were very knowledgeable It was pleasure working with such professionals. I would highly recommend this dealership to Everyone I know. I felt like I was treated like a friend It was pleasure working with such professionals. I would highly recommend this dealership to Everyone I know. I felt like I was treated like a friend and that goes along way thank you Bob and Keit. More

Best service and customer experience Stori Haug went out of her way to ensure I was well taken care of and provide clear, consistent and profession communication. Great customer experien Stori Haug went out of her way to ensure I was well taken care of and provide clear, consistent and profession communication. Great customer experience! More

One of the BEST car buying experience we have. I have bought many vehicles in the past but this dealership is definitely the BEST one we have dealt with. Our Sales Associate Anetha was fantastic an I have bought many vehicles in the past but this dealership is definitely the BEST one we have dealt with. Our Sales Associate Anetha was fantastic and lacking any of the typical "Car Salesman" cliche...she was Honest, strait forward and wonderful to deal with the moment I walked in the doors, traits that are quite rare these days in the automotive industry. I would also like to tip my hat off Rob (the General Sales Manager, who is just as great to deal with. If you are in the market for a Mercedes, give this dealership a try and make sure to ask for Anetha. Simply the best. More

tire replacement aspromised by Bill my tire was replaced after original was flat in Long Beach Thanksgiving weekend and I bought a tire to get home as I could not get aspromised by Bill my tire was replaced after original was flat in Long Beach Thanksgiving weekend and I bought a tire to get home as I could not get a tow More

The best I've seen! The sales professionals and leadership of MB of Seattle are the best I've seen - highly would recommend and will definitely return for my next car! The sales professionals and leadership of MB of Seattle are the best I've seen - highly would recommend and will definitely return for my next car! More

Prompt, friendly service Great service performed on my GLE 350. It was completed very promptly and the Service Advisor, Stori Haug, was so pleasant. She was knowledgeable an Great service performed on my GLE 350. It was completed very promptly and the Service Advisor, Stori Haug, was so pleasant. She was knowledgeable and also accepted a competitor's coupon, which was the icing on the cake! Thank you so much! Natalie Langford More

Future return customer I had a great experience with Mercedes-Benz Seattle. Phil was super helpful through the whole process. I got a very thorough walkthrough of each car I I had a great experience with Mercedes-Benz Seattle. Phil was super helpful through the whole process. I got a very thorough walkthrough of each car I test drove and when my new car arrived Bradley walked through everything with me. Chris was super patient while we combed through the financials. This was one of the easiest car purchases I've made and I love my car. More

Fast, friendly From drop off and check in to check out, fast friendly service. Arby greeted me right away and let me know what would be done with this service. My ca From drop off and check in to check out, fast friendly service. Arby greeted me right away and let me know what would be done with this service. My car came back clean and faster than estimated. More