
Mercedes-Benz of Seattle
Seattle, WA
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1,490 Reviews of Mercedes-Benz of Seattle
Extremely friendly and helpful Bob was so efficient while I waited for my service. He followed up with me while I waited and had everything done in a timely matter. Great experience Bob was so efficient while I waited for my service. He followed up with me while I waited and had everything done in a timely matter. Great experience! More
Impeccable service Sales and Finance, and service are all impeccable, world class professional. Phil Petty is my sales person who help me to get the car that I wanted Sales and Finance, and service are all impeccable, world class professional. Phil Petty is my sales person who help me to get the car that I wanted More
Always a great experience Bill Bellecourt always ensures our experience is perfect. Service is always timely and thorough. We are happy to highly recommend this service depar Bill Bellecourt always ensures our experience is perfect. Service is always timely and thorough. We are happy to highly recommend this service department. they know what they are doing. More
Amazing place This is the best dealership I’ve ever been to the staffs are nice and helpful but I’ve to specially thank this amazing Guys Jesse, Keith, Words can ex This is the best dealership I’ve ever been to the staffs are nice and helpful but I’ve to specially thank this amazing Guys Jesse, Keith, Words can express how I was so happy dealing with this gentlemen’s but MB of Seattle you guys are 5 star More
Convenient I took my car to the Service Department for a recall notice. I got the appointment time and day that I needed and the car was done at precisely the t I took my car to the Service Department for a recall notice. I got the appointment time and day that I needed and the car was done at precisely the time that I was promised. More
Timely, knowledgeable, friendly and professional Samantha and Bright have always been most helpful and are professional, friendly, and thorough. The pricing for a basic reset of the air bag message Samantha and Bright have always been most helpful and are professional, friendly, and thorough. The pricing for a basic reset of the air bag message was excessive at $125.00. More
Excellent We were treated extremely well throughout the whole experience from the sales department to the Fiance Dept to delivery. I would definitely buy again We were treated extremely well throughout the whole experience from the sales department to the Fiance Dept to delivery. I would definitely buy again from there. More
Recommend I recommend this dealership to others. The staff is friendly and knowledgeable. They were accommodating to my needs and followed up at every opportuni I recommend this dealership to others. The staff is friendly and knowledgeable. They were accommodating to my needs and followed up at every opportunity they could. More
Updated: Resolved some of the issues. Update: Michael from sales tried to make amends. Experience was good during last visit. Purchased a used car almost brand new, 2800 miles.. 1. Sales Update: Michael from sales tried to make amends. Experience was good during last visit. Purchased a used car almost brand new, 2800 miles.. 1. Sales deal completed in night, did not observe a rock chip in glass since car was cleaned after the payment was made. Loaner vehicle. Asked about about this aspect of vehicle history (what was it used for) and this was not disclosed. Did see car fax. Vehicle did not look detailed when I purchased. 2. Salesman did not fill air in tyre and had to fill it myself after purchase. 3. Informed dealer about rock chip and pair chip, 3 days within purchase. 4. Salesperson forgot about paint chip during rock chip service and asked to make another long trip. Very unhappy. Bad service and happy with repair done on rock chip. Reporting to bbb and will be reviewing on yelp soon. More
Such a pleasant experience We checked out a couple of dealers before ending up here, and wow, what a difference. We met with Josia Evans, who really made test driving and buying We checked out a couple of dealers before ending up here, and wow, what a difference. We met with Josia Evans, who really made test driving and buying a car such an enjoyable and fun experience. We were very grateful of Josia's help, and everyone here was also very friendly. Such a great team of people! More