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Mercedes-Benz of Seattle

Seattle, WA

4.7
1,491 Reviews

2025 Airport Way South

Seattle, WA

98134

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1,491 Reviews of Mercedes-Benz of Seattle

October 22, 2018

Repair of CALL 10/2018 Car was brought in for Service plus overall review for items needing attention. Happy with one repair. NOT HAPPY WITH OTHER! Feedback on brake iss More

by ATOOLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
October 22, 2018

Great Employee John Glover always takes excellent care of me and my vehicle. John should be considered a very valuable employee and his customer service shows it. More

by WMNANCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Glover, Anetha Baccatti, Bright Friday
October 21, 2018

Excellent customer service I was highly impressed with the customer service and professionalism I experienced from Josia Evans and felt he demonstrated a sincere appreciation fo More

by DAHLFAM2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wright, Josia Evans
October 21, 2018

Good until we got to the finance office I got ripped off pretty bad on a maintenance package. Got a 10,000 mile lease and a maintenance package that gives me an oil change and wipers every 1 More

by JRULE
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Wright
Oct 21, 2018 -

Mercedes-Benz of Seattle responded

Thanks for the review. The maintenance package you purchased adheres to the Mercedes service plan which goes by either time or mileage....whichever comes first. Even low mileage drivers will benefit from the maintenance packages offered by Mercedes Benz. Please feel free to call me directly if you would like to discuss in further detail.

October 20, 2018

Excellent Customer Service We highly recommend Samantha Mountha and the Mercedes Seattle team for service and repairs. Samantha takes the time to listen to our concerns and effe More

by DP3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Mountha
October 20, 2018

Purchase of car my my son Issac that I worked with was awesome. He listened to what’s I was looking for and didn’t try to push on me what I didn’t want which was refreshing. More

by JENNIFER.SCHERZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac
October 20, 2018

Great Experience They began service as scheduled and finished ontime. The staff was friendly and very professional. I am very satisfied with the work performed on my More

by TJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Davis
October 20, 2018

Schedule A Service Arrived a few minutes early for my appointment, was greeted right away and got right in. Service advisor Arby was friendly and attentive. Service wa More

by C230guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arby
October 19, 2018

Top notch customer service This is my second purchase of a Mercades Benz. I was so impressed with my C300 Coupe that I couldn’t wait to upgrade. I worked with Sales Consultant G More

by SHANEJONESHD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giancarlo Barrett, Blanca Dalida, Coleah Mattern, Liz Davis, Chris Schniegenberg
October 18, 2018

Quick and Painless Purchase I purchased a 2017 Toyota 4Runner from this dealership. They gave me a fair trade-in value for my car and the paper process was quick. More

by HOLLY.OLDEN
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emi Balan
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