
Mercedes-Benz of Seattle
Seattle, WA
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1,491 Reviews of Mercedes-Benz of Seattle
Repair of CALL 10/2018 Car was brought in for Service plus overall review for items needing attention. Happy with one repair. NOT HAPPY WITH OTHER! Feedback on brake iss Car was brought in for Service plus overall review for items needing attention. Happy with one repair. NOT HAPPY WITH OTHER! Feedback on brake issue is disappointing More
Great Employee John Glover always takes excellent care of me and my vehicle. John should be considered a very valuable employee and his customer service shows it. John Glover always takes excellent care of me and my vehicle. John should be considered a very valuable employee and his customer service shows it. More
Excellent customer service I was highly impressed with the customer service and professionalism I experienced from Josia Evans and felt he demonstrated a sincere appreciation fo I was highly impressed with the customer service and professionalism I experienced from Josia Evans and felt he demonstrated a sincere appreciation for the quality and performance of the MB line of cars. Chris Wright made the financing experience painless and he worked hard to make it possible for me to buy a car that I’m proud to drive. More
Good until we got to the finance office I got ripped off pretty bad on a maintenance package. Got a 10,000 mile lease and a maintenance package that gives me an oil change and wipers every 1 I got ripped off pretty bad on a maintenance package. Got a 10,000 mile lease and a maintenance package that gives me an oil change and wipers every 10K miles. Assuming I don't go over my mileage budget, I'll never get to the 30,000 oil change. So, essentially I paid $1500 for two oil changes. It was sold very differently to me though telling me and never mentioning I would never get to the 3rd maintenance. More
Excellent Customer Service We highly recommend Samantha Mountha and the Mercedes Seattle team for service and repairs. Samantha takes the time to listen to our concerns and effe We highly recommend Samantha Mountha and the Mercedes Seattle team for service and repairs. Samantha takes the time to listen to our concerns and effectively communicates with her team to have problems with are vehicle promptly addressed. She is extremely knowledgeable about the services that are required and gives us recommendations to have our vehicle properly maintained. More
Purchase of car my my son Issac that I worked with was awesome. He listened to what’s I was looking for and didn’t try to push on me what I didn’t want which was refreshing. Issac that I worked with was awesome. He listened to what’s I was looking for and didn’t try to push on me what I didn’t want which was refreshing. They worked with me on the price of the vehicle and the finance depot was also wonderful. Very easy to work with. The facility itself was so clean and accommodating. Definitely an “A” rating. More
Great Experience They began service as scheduled and finished ontime. The staff was friendly and very professional. I am very satisfied with the work performed on my They began service as scheduled and finished ontime. The staff was friendly and very professional. I am very satisfied with the work performed on my vehicle. Great experience! More
Schedule A Service Arrived a few minutes early for my appointment, was greeted right away and got right in. Service advisor Arby was friendly and attentive. Service wa Arrived a few minutes early for my appointment, was greeted right away and got right in. Service advisor Arby was friendly and attentive. Service was done in less than 90 minutes. Arby came and found me in the waiting area when my car was finished and explained all that was done. My car was washed and vacuumed and looked like new when I drove away (15 year old C230). The cost for the service was fair and reasonable as well (<250). Well done Arby and service team! More
Top notch customer service This is my second purchase of a Mercades Benz. I was so impressed with my C300 Coupe that I couldn’t wait to upgrade. I worked with Sales Consultant G This is my second purchase of a Mercades Benz. I was so impressed with my C300 Coupe that I couldn’t wait to upgrade. I worked with Sales Consultant Giancarlo ( John ) Barrett. John took his time showing me several different models and really listened to what my needs and wants in a vehicle were. I ended up getting a C63S, and spent more then I had planned, but have zero regrets in my choice. Everyone from my Sales Consultant, John to Sales Manager Chris Schniegenberg, and Finance Blanca Dalida and Coleman Mattern where friendly and treated me with the upmost respect. I would highly recommend Seattle Mercades Benz to anyone. More
Quick and Painless Purchase I purchased a 2017 Toyota 4Runner from this dealership. They gave me a fair trade-in value for my car and the paper process was quick. I purchased a 2017 Toyota 4Runner from this dealership. They gave me a fair trade-in value for my car and the paper process was quick. More