Mercedes-Benz of Seattle

Much better this time This was my 2nd visit to this dealership for service. I have to say I was less than pleased with my first experience. However, this time was a compl This was my 2nd visit to this dealership for service. I have to say I was less than pleased with my first experience. However, this time was a complete 360. I arrived on time for my appointment and was greeted almost immediately ! The staff explained charges and wait time. While I waited I enjoyed hot coffee and snacks. My car was ready as promised. This time it was washed and vacuumed. Total 5* More

The Quick Service The customer service was good. The service I brought my car in for was less than I expected. I will be taking it back, because they did not fix the i The customer service was good. The service I brought my car in for was less than I expected. I will be taking it back, because they did not fix the issue. I also had a chat on line, and have not heard back from anyone. I would have expected them to have the car longer (I had a loaner) to take the time and diagnosed the problem, so they could actually fix it. More

Amazing experience Josia and the rest of the staff were helpful and friendly. The process was nice and easy from the start to the end. I highly recommend stoping by for Josia and the rest of the staff were helpful and friendly. The process was nice and easy from the start to the end. I highly recommend stoping by for your car needs. More

Exceptional service I live in Kirkland and Mercedes Bellevue is less than a mile from my home. That said, I will drive across the water to Seattle to deal with the profes I live in Kirkland and Mercedes Bellevue is less than a mile from my home. That said, I will drive across the water to Seattle to deal with the professionals at Mercedes Benz of Seattle. Ryan was my advisor and he was prompt and helpful. The parts department also helped me with a Wheel key I needed. All I can say, a trip across to Seattle and letting these guys taking care of your Mercedes is worth the time. Thank you and I will purchase my next Mercedes there as well. Shahin More

Great experience!, Everything went well, from making the appointment, being treated professionally when arriving and having my car back in the promised timeframe....Than Everything went well, from making the appointment, being treated professionally when arriving and having my car back in the promised timeframe....Thanks Bill and Mercedes service! More

Best service center in Seattle The service at mercedes of Seattle is top notch. I love my mercedes but was thinking about buying a bmw but I don’t wanna go to bmw service center. The service at mercedes of Seattle is top notch. I love my mercedes but was thinking about buying a bmw but I don’t wanna go to bmw service center. I had terrible experiences there in the past. There’s just no comparison between the two service centers. More

Best leasing experience No pressure, personalized options, pleasant and upbeat atmosphere- couldn’t have made my leasing experience any easier. Everyone was fast, efficient No pressure, personalized options, pleasant and upbeat atmosphere- couldn’t have made my leasing experience any easier. Everyone was fast, efficient, and provided excellent service in record time. More

Great experience and no hassle Anetha & Chris were great at working with me in putting together a proposal that worked for both parties involved. Will recommend them to other people Anetha & Chris were great at working with me in putting together a proposal that worked for both parties involved. Will recommend them to other people. More

As it should be George was the associate we worked with- very professional, pleasant, knowledgeable and good guy. Was great on the test drive, negotiation and introdu George was the associate we worked with- very professional, pleasant, knowledgeable and good guy. Was great on the test drive, negotiation and introduction to finance etc...he came in on his day off to meet and deliver the ready vehicle. Process took a bit long but was trading in a vehicle etc...and, not bad considering. More

Always satisfied. Friendly service staff make the experience Service department is always friendly and efficient. John Glover always treats me well and I have traditionally been satisfied with all of my visits Service department is always friendly and efficient. John Glover always treats me well and I have traditionally been satisfied with all of my visits there. More