Mercedes-Benz of Seattle

Good place to buy a car I have dealt with this dealership for a number of years and have always been impressed by their professionalism and honesty. This view was reinforced I have dealt with this dealership for a number of years and have always been impressed by their professionalism and honesty. This view was reinforced when I bought a new Mercedes from them and traded in my older Mercedes. I feel I got a fair price for my trade-in. The car I wanted, a 2019 GLC SUV, comes with a variety of options and it is not easy to get a car with colors you want and the right options. The dealership didn't have a car in stock that met my requirements, but my sales person, Karina Kirkmire, found exactly the right model within 24 hours. It was located at an Oregon dealership. Seattle Mercedes trucked the vehicle (at their expense) to their Seattle showroom. The car was in perfect condition and the purchase price was quick and easy. I recommend highly Seattle Mercedes as the best place to buy a Mercedes car. Karina was a pleasure to work with and the paperwork part easy and quick. More

Significant Valve Leak Vehicle was towed on a Sunday to dealership, Monday morning John was in contact, arranged for loaner car and by Tuesday morning I was back on the road Vehicle was towed on a Sunday to dealership, Monday morning John was in contact, arranged for loaner car and by Tuesday morning I was back on the road. More

Great. They got me in and out and addressed all my issues! Thanks to Patrick Linke always friendly and attentive. Got my light bulb replace and an overdue oil change. He let me know of things that I will ne Thanks to Patrick Linke always friendly and attentive. Got my light bulb replace and an overdue oil change. He let me know of things that I will need to address in the near future! More

Terrific experience and good team to work with Great organization and a very stress free experience. Michael Burns in particular was a delight to work with, he really understood our needs and hones Great organization and a very stress free experience. Michael Burns in particular was a delight to work with, he really understood our needs and honestly engaged to help us find the right outcome. More

stori made it easy I appreciate the conversation with my customer service representative at the dealership to discuss the services needed vs "would be nice" I trust th I appreciate the conversation with my customer service representative at the dealership to discuss the services needed vs "would be nice" I trust the advice I receive. More

Courteous, timely, knowledgable, comfortable The consistency over an extended time period are my reasons for the rating. Access to location and transportation to your destination removes the stre The consistency over an extended time period are my reasons for the rating. Access to location and transportation to your destination removes the stress and frustration of bringing your vehicle for services. The cost however do appear excessive but I have not compared to other dealerships. More

Great knowledge and easy experience I bought a van and MB Seattle made it seemless. Highly recommended and my rep made it possible. Would recommend to others and would buy again from th I bought a van and MB Seattle made it seemless. Highly recommended and my rep made it possible. Would recommend to others and would buy again from them. More

Much better this time This was my 2nd visit to this dealership for service. I have to say I was less than pleased with my first experience. However, this time was a compl This was my 2nd visit to this dealership for service. I have to say I was less than pleased with my first experience. However, this time was a complete 360. I arrived on time for my appointment and was greeted almost immediately ! The staff explained charges and wait time. While I waited I enjoyed hot coffee and snacks. My car was ready as promised. This time it was washed and vacuumed. Total 5* More

The Quick Service The customer service was good. The service I brought my car in for was less than I expected. I will be taking it back, because they did not fix the i The customer service was good. The service I brought my car in for was less than I expected. I will be taking it back, because they did not fix the issue. I also had a chat on line, and have not heard back from anyone. I would have expected them to have the car longer (I had a loaner) to take the time and diagnosed the problem, so they could actually fix it. More

Great service This was my 1st visit, John Glover helped me with my B service and fix my wiper problem. I stayed at rest area and had my car back on time. This was my 1st visit, John Glover helped me with my B service and fix my wiper problem. I stayed at rest area and had my car back on time. More