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Mercedes-Benz of Seattle
Seattle, WA
1,622 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,622 Reviews of Mercedes-Benz of Seattle
November 10, 2025
Julie did a great job resolving our problem. When it couldn’t be fixed after we made two trips to the dealership, she arranged to have the part ordered painted and had someone come out to instal When it couldn’t be fixed after we made two trips to the dealership, she arranged to have the part ordered painted and had someone come out to install it on our car. We really appreciate the extra effort that she made and we’re very satisfied with her service. More
by Tjsonnichsen
Employees Worked With
Julie Estes
November 09, 2025
Mercedes Benz of Seattle has always been excellent in customer service. Wouldn't take my car anywhere else. Sam was my service advisor and he was super friendly, accommodating and communicative. customer service. Wouldn't take my car anywhere else. Sam was my service advisor and he was super friendly, accommodating and communicative. More
by Allison
Employees Worked With
Sam
November 05, 2025
We have dealt with this dealership for over forty years and I could not think of a better place to buy a car or have it serviced. Bill Bellecourt is our current service advisor and when our check engine l and I could not think of a better place to buy a car or have it serviced. Bill Bellecourt is our current service advisor and when our check engine light when on, I called Bill and he explained why we should bring our car in to have it checked which he set up the same day. The problem was a bad coil and spark plug and we had the problem fixed and also did the service which was about due all in a few hours. Great service!! More
by wilyotter
Employees Worked With
Bill Bellecourt
November 04, 2025
Heidi was competent, professional and negotiated the best possible deal for us. We had spoken on the phone to get the transaction accomplished in one visit as we had picked out a couple of choices from use possible deal for us. We had spoken on the phone to get the transaction accomplished in one visit as we had picked out a couple of choices from used cars available. More
by PNW
Employees Worked With
Heidi
November 01, 2025
We just purchaed a Mercedes Sprinter to convert to a campervan and couldn't be happier with the experience. Ozzy, our sales rep, was great to work with - honest, responsive and friendly. We never felt p campervan and couldn't be happier with the experience. Ozzy, our sales rep, was great to work with - honest, responsive and friendly. We never felt presured, which was sincerely appreciated. More
by BarbaraP
Employees Worked With
Erik Osborn
October 29, 2025
Brought my low-mile, garage-kept, well maintained Mercedes to Mercedes-Benz of Seattle (Airport Way) for a simple airbag recall. Picked it up with a dead blower motor and a $2,000 repair estimate, ev Mercedes to Mercedes-Benz of Seattle (Airport Way) for a simple airbag recall. Picked it up with a dead blower motor and a $2,000 repair estimate, even though the A/C worked perfectly before. The rep, Bill, said they “never checked it,” and the service manager never returned my call. I trusted this dealership for professional service… Now I’m left with a safety issue and zero accountability. Very disappointed and won’t be returning. More
by martsroman
Employees Worked With
Bill
