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Mercedes-Benz of South Mississippi

D'Iberville, MS

4.8
2,802 Reviews

11619 Bobby Eleuterius Blvd

D'Iberville, MS

39540

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Showing 2,802 reviews

September 24, 2020

Peyton was exceptional salesman !!! Very friendly very informative. Helped explain everything I needed to know. Called me right back. I feel free to call him anytime.Definitely would buy another car from More

by YVONNECLARK10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan McCormick, Peyton Eiler, Chris Stuben
Sep 25, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you YVONNECLARK10 for your review of your sales experience. We are happy to hear that Peyton offered you an exceptional experience. Congratulations on your new vehicle! We look forward to assisting you with your maintenance as well. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 23, 2020

Great experience with the service writer Billy Herbert as he made the entire process easy and he considered our daughter’s safety as the car needed some tires and replacement of a 7 year old battery! More

by david11690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Sep 23, 2020 -

Mercedes-Benz of South Mississippi responded

We appreciate your review of your service experience david11690! Thank you for your kind words about Billy. We are happy he was able to take care of you, your daughter, and your vehicle. Thank you for trusting us. We hope to see you again! Ray Brandt Auto Group #WeMakeItEasy

September 23, 2020

Heather made me an appointment quickly. Mike Rhea and Billy are the best. Jack Bowell assisted me with other matters as well. He is top notch! More

by LISACYCYK0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Bowell, Susan McCormick, Billy Herbert, Mike Rhea, Heather Fain
Sep 23, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you LISACYCYK0 for your review of your dealership. We appreciate your kind words about our Team Members. Thank you for choosing us and we look forward to assisting you with all of your vehicle needs. Ray Brandt Auto Group #WeMakeItEasy

September 23, 2020

My car was physically damaged in shop and the service department claims a faulty element did physical damage, expected me to believe it. BBB notified. Unbelievably unfair to this customer. I've been che More

by Kellydibble57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billy Herbert
Sep 23, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you Kellydibble57 for sharing your concern. Someone from Management will be contacting you. Ray Brandt Auto Group

Sep 29, 2020 -

Kellydibble57 responded

I have heard from nobody. And with less than 75 miles on the car since I got it out of your shop, the "check engine " light is back on. My car has gotten worse. Yet nobody at your establishment cares ! Finally got my car to another shop that is looking out for my interests. They wondered what happened to my car also.. MB of SM will NEVER touch my car again !!

September 23, 2020

My experience was great! I had an appointment, they were ready when I got there, and was out in almost 2 hours. Very happy with the customer service! More

by Vividucoco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Sep 23, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your experience in service with us, Vividucoco! We are thrilled that you had a great experience. We appreciate you choosing us for your vehicle's service needs and hope to assist you again in the future. Ray Brandt Auto Group #WeMakeItEasy

September 23, 2020

Billy is THE BEST service advisor I have come across in decades. He is very friendly, a service expert, he gets to know you and your vehicle so that when he recommends service, you know he has you and your More

by kenarnoldrealestate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Sep 24, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you kenarnoldrealestate for your review and your kind words about our Team Member, Billy. We are thrilled to hear that he takes such great care of you and your vehicle. We appreciate your business and look forward to assisting you with all of your vehicle needs. Ray Brandt Auto Group #WeMakeItEasy

September 21, 2020

I can not rate this service team high enough. We were in limp mode on the interstate when we called. We got to the dealership at 4:30 on a Friday afternoon and they had the car fixed the next morning at 8: More

by 01230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert, Mike Rhea
Sep 21, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you 01230 for your wonderful review of your service experience. We are thrilled to hear that our Team came through in a big way for you. We thank you for choosing us for your vehicle needs. Ray Brandt Auto Group #WeMakeItEasy

September 21, 2020

Service was prompt and at the price promised. Billy handheld everything from beginning to end. Ours is not a “new “ model,indeed it’s 10 years old. We call it well seasoned. Regardless we are given e More

by ACREEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Sep 21, 2020 -

Mercedes-Benz of South Mississippi responded

We appreciate you sharing your service experience with us, ACREEL. We love that you have a "seasoned" and well loved vehicle! We are glad to hear that our Team is still taking care of you and your vehicle, no matter the age! We appreciate your recommendation, as that is the largest compliment we can receive. We are glad that Billy takes care of you and that he is trusted by you. Thank you for choosing and trusting us! Ray Brandt Auto Group #WeMakeItEasy

September 21, 2020

Billy is the best service department employee you have. It is always a pleasure to work with him. He really makes my wife and I feel welcome and taken care of. More

by Shunjohns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert, Heather Fain
Sep 22, 2020 -

Mercedes-Benz of South Mississippi responded

We are thrilled to hear that Billy takes such great care of you, your wife, and your vehicle. Thank you Shunjohns for sharing your service experience with us. We hope to assist you with all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 18, 2020

Billy Herbert is always very accommodating when it’s time for our Mercedes to be serviced. Service employees take time and effort to keep our car running smoothly. More

by KATHRYN.RICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Sep 18, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you Kathryn for sharing your service experience. We appreciate your kind words about our Team Members. We look forward to assisting you again when needed. Thank you for choosing us. Ray Brandt Auto Group #WeMakeItEasy

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