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Mercedes-Benz of Springfield

Chicopee, MA

5.0
34 Reviews

295 Burnett Road

Chicopee, MA

01020

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Showing 34 reviews

June 08, 2022

Dave was extremely helpful with the purchase of my new vehicle, I would definitely buy a car again from him, he made this a very pleasant experience. More

by Sherribomb
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dave Kenny
May 04, 2022

I just leased my first Mercedes and the staff was amazing. Jarrod Blache was very courteous, patient and understanding of my needs. Would definitely recommend working with them and hope to do more bu More

by Danielle Webster
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jarrod Blache, Khalil Yacteen
April 30, 2022

Great experience from the time I walked in to the time my car came in. Smooth process only surprised was the beauty of my car. More

by Cer
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jared
January 31, 2022

So many good things to say about this dealership! Where to start? I was out of town and my 10-yr old car broke down. Roadside assistance gave me two dealers to choose from. I randomly chose MB of Spring More

by Joan S
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Riccardo Albano, Spencer Murphy
January 29, 2022

Excellent service with a knowledgeable and courteous staff. I would highly recommend this dealership for anyone More

by Abd
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Diane
December 30, 2021

Khalil Yacteen was awesome, excellent customer service made me feel at home highly recommend them More

by PONY
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Khalil Yacteen
September 14, 2021

Jack M was a wealth of knowledge about anything we asked about Mercedes Benz! He knows all the details! He made our purchase a great experience…we’re considering ordering another Benz from Jack! More

by Peter.bellon
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jack McDevitt
August 07, 2021

The dealership was able to secure the exact car I wanted and gave me a more than fair amount for my trade. I will be back. More

by caseydog
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sam Brown
July 19, 2021

My husband and I leased a GLB 250 from Mercedes Benz of Springfield last week. We were not certain that we would be leasing and were actually dreading the interaction needed to complete this transaction. A More

by Ecpowers
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jack McDevitt
Jul 27, 2021 -

Mercedes-Benz of Springfield responded

We appreciate you sharing your experience. Our entire team is working hard and loves taking care our our clients. Please keep in touch and enjoy your vehicle! Peter

June 26, 2021

Dave Kinney was very knowledgeable and pleasant to work with More

by Tracey M
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dave Kinney
Jul 27, 2021 -

Mercedes-Benz of Springfield responded

Thanks Tracy! We love taking care of our customer. Let us know if you need anything in the future. Peter

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