Mercedes-Benz of Springfield

Our sales person Dave was very professional and explain very well on the car we purchased and he did get the car my daughter wanted very well on the car we purchased and he did get the car my daughter wanted More

My service associate went above and beyond to explain warranteed items and put me at ease about an issue I was concerned about. He was extremely helpful, professional and patient. What a positive impress warranteed items and put me at ease about an issue I was concerned about. He was extremely helpful, professional and patient. What a positive impression he made on me after I relocated and had to switch to this new Mercedes dealers. I'd pick this dealership any day after my experience with Junior. He got my car in and out very promptly, as promised. More

Fantastic from initial inquiry to delivery of vehicle Dealership was in Massachusetts and I’m in New York. Their cpo inventory was fantastic. Sam brown made the purchase as smooth as possible consideri Dealership was in Massachusetts and I’m in New York. Their cpo inventory was fantastic. Sam brown made the purchase as smooth as possible considering covid and two states. He kept me informed every step of the way. Jonathan potter delivered my car to my home for a test drive and delivered again once sale was complete. He also explained the many options available with great patience. Also the owner Peter Wirth was always available. I traded in a Jaguar and already feel I traded up. Would recommend this dealership to family and friends. More

John Potter John was very helpful. The swap of my lease was very easy and seamless. He was always there when I called and made sure the car was ready when needed. John was very helpful. The swap of my lease was very easy and seamless. He was always there when I called and made sure the car was ready when needed. More

Outstanding buying experience I have owned 12 cars and my buying experience with Jack McDevitt and Mercedes-Benz of Springfield was easily the best I have ever had. Jack and the de I have owned 12 cars and my buying experience with Jack McDevitt and Mercedes-Benz of Springfield was easily the best I have ever had. Jack and the dealership are a credit to the entire Mercedes brand and what it embodies. The professionalism, responsiveness, knowledge, and customer service were unparalleled throughout, including from Anthony, who helped us complete the required paperwork. We drove over 100 miles to buy our car from Jack and the team in Springfield. It was worth the trip many times over! More

Amazing service every time. The people are very professional, friendly, and informative. The lobby / restrooms are also always clean. I highly recommend this Mercedes-Benz dealership / service cent professional, friendly, and informative. The lobby / restrooms are also always clean. I highly recommend this Mercedes-Benz dealership / service center. I wish more places were this trustworthy. I won’t go anywheres else. More

Treated professionally An all around great experience buying my first new car. First Patrick and then Jim were just great to work with. I would recommend this dealership to An all around great experience buying my first new car. First Patrick and then Jim were just great to work with. I would recommend this dealership to anyone. More

Excellent customer care. Dave Kenny truly listened to what I was looking for and went above and beyond to accommodate without any pressure. Everyone at Springfield Mercedes w Dave Kenny truly listened to what I was looking for and went above and beyond to accommodate without any pressure. Everyone at Springfield Mercedes was polite, helpful and professional. More

Quick and painless and professional Simple easy and fast as it should be! Salesman was professional and fun to work with and worked hard to earn my business. Well done! Simple easy and fast as it should be! Salesman was professional and fun to work with and worked hard to earn my business. Well done! More

Mercedes of Springfield Junior was absolutely fantastic to work with. As soon as I drove in, the entire staff were so pleasant and welcoming. Even though there are dealership Junior was absolutely fantastic to work with. As soon as I drove in, the entire staff were so pleasant and welcoming. Even though there are dealerships closer to my home, I will continue to go there for service. Superior service and professional staff! More