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Mercedes-Benz of Springfield

Chicopee, MA

4.9
72 Reviews
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295 Burnett Road

Chicopee, MA

01020

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Top Reviewed Employees

Michelle Wirth at Mercedes-Benz of Springfield

Michelle Wirth

Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Reed at Mercedes-Benz of Springfield

Amanda Reed

Marketing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Brown at Mercedes-Benz of Springfield

Sam Brown

General Sales Manager
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.

Latest Reviews

March 14, 2026

The sales staff is very personable we probably would not have purchased if not for her. that being said the trade offer was ridiculously low that was not the fault of Serena Bardwell our sales person More
by Tleaftom

Employees Worked With

Sam Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serena Bardwell. Five stars

November 19, 2025

Very professional in all areas. This is the second time I worked with Alex. She took care of me the first time I brought my car to the dealership. So I knew right then I was in good More
by richard

Employees Worked With

Alex

October 25, 2025

Diagnosis was prompt and spot on. Thank you for the accurate and honest evaluation, Brandon. More
by Carchaser1

Employees Worked With

Service Department, Brandon.

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