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Mercedes-Benz of St. Charles - Service Center
St. Charles, IL
252 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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252 Reviews of Mercedes-Benz of St. Charles - Service Center
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April 27, 2016
Service B Service was great !!! Everyone did a great job Service person and the helpers were awsome My car was washed and cleaned They also VIP SERVICE Service was great !!! Everyone did a great job Service person and the helpers were awsome My car was washed and cleaned They also VIP SERVICE my car I will definitely be back for more service More
by mcgmck2000@sbcglobal.net
Employees Worked With
Ron
April 25, 2016
Perfect from start to finish I purchased my 2016 E350 at a different dealership and have had disappointment after disappointment from the dealership. The car is GREAT. I decided t I purchased my 2016 E350 at a different dealership and have had disappointment after disappointment from the dealership. The car is GREAT. I decided to take my car for the 10,000mile service A to Mercedes-Benz of St. Charles and the service was top shelf. Every aspect made me feel special from the moment I checked the car in to the time I picked it up. The cost for the service was even less than the other dealership. Mercedes-Benz of St Charles has a new customer and a big fan in me. More
by ScottK
Employees Worked With
April 21, 2016
Fantastic service! Love this dealership! The staff and service are excellent! I would recommend them to anyone They really take care of you and your car. Thank you Love this dealership! The staff and service are excellent! I would recommend them to anyone They really take care of you and your car. Thank you More
by Lori27
Employees Worked With
Bill in service
March 30, 2016
Engine Light on dashboard Excellent service and very goid customer setvice. I enjoyed to bring my car for service at St Charles Mercedes Benz and particulary from Mr Carig Fa Excellent service and very goid customer setvice. I enjoyed to bring my car for service at St Charles Mercedes Benz and particulary from Mr Carig Falkenthal More
by Shawn Malekpour
Employees Worked With
March 24, 2016
Years of great Service I have been using these guys for years. They have all been great. Fast high quality service. This last time I worked with Dean and he was great. I have been using these guys for years. They have all been great. Fast high quality service. This last time I worked with Dean and he was great. More
by ne14692n
Employees Worked With
March 24, 2016
Love this Mercedes Team ! This is a beautiful dealership with a great group of people! Efficient, smart, caring and knowledgable - takes one team to know one, The Cindy Banks T This is a beautiful dealership with a great group of people! Efficient, smart, caring and knowledgable - takes one team to know one, The Cindy Banks Team! More
by Cynthia Banks
November 09, 2015
Excellent Service! Steve, Dean and Dave are an unbelievable team! The best service available in the Chicagoland area. I drive by 3 other MB dealers to have my car ser Steve, Dean and Dave are an unbelievable team! The best service available in the Chicagoland area. I drive by 3 other MB dealers to have my car serviced at MB of St. Charles. More
by Ken
October 30, 2015
routine service check very kind and thorough and explain everything easy to make appt and called when ready to be picked up always have car available for loan also very kind and thorough and explain everything easy to make appt and called when ready to be picked up always have car available for loan also More
by minnie
Employees Worked With
not sure who but all were very nice
October 28, 2015
Top-Notch, Expeditious, Friendly I brought my car in for a check-up. Staff greeted me immediately and gave me a loaner. Erv promised to have my car ready by 2:00. It was serviced, I brought my car in for a check-up. Staff greeted me immediately and gave me a loaner. Erv promised to have my car ready by 2:00. It was serviced, washed and ready for pick-up at 1:00. Consistently top-notch, friendly, knowledgeable service from management (Craig Falkenthal) to sales (Zach Smith) to service department (Erv Janicki). More
by JAB
October 21, 2015
Fast, efficient, knowledgable, professional Driver side seat would not adjust. I was anticipating a costly parts and labor repair. It only took 30 min for a software fix and cost $75. Whew! Driver side seat would not adjust. I was anticipating a costly parts and labor repair. It only took 30 min for a software fix and cost $75. Whew! More
by Chemist
