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Mercedes-Benz of Sudbury
Sudbury, MA
2,940 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,940 reviews
October 10, 2022
The experience was very good from test drive to car delivery. Very knowledgeable people and very patient. We did not feel any pressure during the whole prosses. delivery. Very knowledgeable people and very patient. We did not feel any pressure during the whole prosses. More
by Ahmed
Employees Worked With
Other Employees :
Danny Kaboub, Kolls Oloko, Niko Kotsiopoulos
October 09, 2022
Scott was wonderful . He kept me updated during the service ! He was professional, and knowledgeable, prompt, kind and courteous! I will be back again😀 He kept me updated during the service ! He was professional, and knowledgeable, prompt, kind and courteous! I will be back again😀 More
by Catherineporcello
Employees Worked With
Scott Masterson
October 09, 2022
People, representatives and technicians at this dealership are very knowledgeable and very nice. Every time they everything to take care of my car and my need. They are very respectful and consider dealership are very knowledgeable and very nice. Every time they everything to take care of my car and my need. They are very respectful and considerate. I've had the best experience at this dealership. They are all about providing the best service. They do provide what information about my car, what it might nees now or later, but never put any pressure to for getting anything more. I do appreciate and respect it. It makes me feel comfortable and free going back to them any time my cars need anything. More
by mehranaa@outlook.com
October 07, 2022
Scott made my maintenance service experience easy and was very thorough and professional. My car was ready to pick up in a timely manner. very thorough and professional. My car was ready to pick up in a timely manner. More
by lynwyman
October 07, 2022
Vito was helpful, very friendly, gave me options during my purchase to help me select my GLE. Yatin was my finance manager who helped make my purchase smooth and he was efficient. Jonny was my expert who h my purchase to help me select my GLE. Yatin was my finance manager who helped make my purchase smooth and he was efficient. Jonny was my expert who helped me get firmiliar and he was friendly, professional, and willing to assist me with many other things outside of my car purchase like pairing my device and helping me with my Apple ID issues he got that resolved in little to no time. Great experience very much recommended to all. More
by Rchugh54
October 06, 2022
I brought my 2021 MB GLB 250 AMG in for its 20,000 mile service last week. Scott was my service intake representative. He was polite and efficient and I was totally satisfied with the service. service last week. Scott was my service intake representative. He was polite and efficient and I was totally satisfied with the service. More
by Guy
Employees Worked With
Scott Masterson
October 04, 2022
Abdul was extremely helpful in explaining a recent estimate and scheduling a repair appointment. It is an extreme pleasure to work with such a ethical professional. estimate and scheduling a repair appointment. It is an extreme pleasure to work with such a ethical professional. More
by MercedesE350C
Employees Worked With
Abdul Khalid
