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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,938 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,938 reviews

September 29, 2022

Rafic thanks, for the service you gave us. Last week and this week. We really liked the jeep and moving very good. Thank you so much bro ❤️ More

by Marvinsenyonga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafic Trawi
Sep 30, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for visiting Rafic and the rest of our team, Marvin! We look forward to seeing you again!

September 29, 2022

As always it is a great experience with Luis Aguasvivas in the service department at Mercedes Benz Natick. I highly recommend working with him specially if you are a Spanish speaker like me. Thank you for More

by Alis Peña
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Sep 30, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful review! We're happy to hear Luis continues to provide you with excellent service and we'll be sure to share these kind comments with him. Take care and we'll see you next time here at Mercedes-Benz of Natick!

September 29, 2022

Very good, he is very kind and patient. He is a good teacher. VITO is my sale man. Great Team and good customer service. More

by Nbellefleur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
Sep 29, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your kind review! We look forward to seeing you next time at Mercedes-Benz of Natick!

September 28, 2022

Nick and his team did an amazing job. Everyone was very respectful and considerate, and they made this whole experience even more exciting. Even employees that weren’t working with me wer More

by Alexis S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko, Sonya Mineau, Nick Scherer
Sep 29, 2022 -

Mercedes-Benz of Sudbury responded

Nick and the team are proud to have been part of your experience, Alexis! Thank you for choosing Mercedes-Benz of Natick as your automotive resource!

September 27, 2022

I always receive A+ service at Mercedes of Natick and couldn't be happier with my experience! More

by Peterjlucey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Sep 29, 2022 -

Mercedes-Benz of Sudbury responded

We're so proud to hear that our team provided a five-star experience! Thank you for being a Mercedes-Benz of Natick customer, Peter!

September 25, 2022

They were very attentive through the buying process, explained every little detail about the car and driving habits and answered any crazy little question I had! More

by jgilliganrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub, Kolls Oloko
Sep 27, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for the five stars! We're glad to hear that your visit with us here at Mercedes-Benz of Natick was such a positive one. We hope to see you back for all of your future automotive needs!

Sep 27, 2022 -

jgilliganrn responded

One thing I want to mention. Although Everything was great at the Natick dealer and everyone was WONDERFUL, I really have to give a sales credit to Mike Daley, at the Lynnfield Mercedes dealership that really turned my head toward the Mercedes GLE... I was looking at several German built cars in 2 sizes, the smaller and mid size SUV. I was also tagging cars of interest online through what I thought was the Lynnfield store (I live closer to that one) However, the cars were being advertised under Herb Chambers, and I thought I was tagging a car in Lynnfield, but it was at natick, so I went all the way over there (over an hour away from me) to find the specific color combo I wanted, in the year I wanted. Through no ones fault, I ended up there, I was at the Lynnfield dealership about 4 times trying out different cars and Mike was very helpful and patient with me! Unfortunately, I was getting antsy about getting my car and the black/beige combo finally became available in Natick. So PLEASE give Mike Daley a bonus for turning me on to that 2020 Mercedes GLE! He did a lot of the sales work! The Natick dealership was great with negotiation and pricing and purchase too!! Aftert the purchase was done, I was treated like a rock star... they scheduled a tutorial for me on pick up day with jonny Pham, what an amazing guy! He interfaced my car with my phone, taught me how to use everything, and he even fixed an unrelated problem I was having wit my iphone! Talk about service! They have called me 2x in 2 days to make sure all is good with the car. And it certainly is!

September 24, 2022

Brought my car in for scheduled maintenance. My customer service specialist Luis identified additional items, worn out tires and wheel alignment issues, which were taken care of. In addition my More

by YA1776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Sep 26, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for providing us with this excellent five-star review. We're honored to hear how Luis and the rest of the team here at Mercedes-Benz of Natick could assist you during your service appointment. We hope to see you back!

September 24, 2022

Very friendly & helpful staff. I live an hour & a half away & they made it so I only had to come down twice 😊 More

by krmullig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saena Nikolas
Sep 26, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for the five stars! We're glad to hear that your visit with us here at Mercedes-Benz of Natick was such a positive one. We hope to see you back!

September 24, 2022

Saena and Jonny at Mercedes-Benz of Natick are so amazing. Saena helped me through the whole purchase process and cared a lot for my family needs. She made me feel the purchase is so correct, and s More

by Junlei
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas, Kolls Oloko
Sep 26, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for the five stars! We're honored to hear how both Saena and Jonny could assist you during your visit with us here at Mercedes-Benz of Natick. We hope to see you back for all of your future automotive needs!

September 23, 2022

I have never worked with a better dealership in my life. They made what seems unrealistic, realistic. Saena was super sweet and was straightforward and honest about everything. This made me feel comfortable More

by abdulalami96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saena Nikolas, Danny Kaboub
Sep 26, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful review! We appreciate you giving Saena & the Mercedes-Benz of Natick team the opportunity to earn your business and can't wait to share this fantastic feedback with them. Take care and we'll see you next time!

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