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Mercedes-Benz of Sudbury
Sudbury, MA
2,952 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,952 reviews
July 20, 2022
Scott has been my service rep for a while now. He is professional , knows his stuff, communicates well and does great work!!! Thank you ! He is professional , knows his stuff, communicates well and does great work!!! Thank you ! More
by jonathan ross
Employees Worked With
Scott Masterson
July 20, 2022
It was a pleasure working with Jonny. He knew the features of my new E350 extremely well so all questions were answered. He knew the features of my new E350 extremely well so all questions were answered. More
by GregL
July 19, 2022
I was happy to receive my new GLS450 today and Jonny the Product Specialist was able to assist getting me connected to my Mercedes’ me connect app and show me how to use my remote starter app and other func Product Specialist was able to assist getting me connected to my Mercedes’ me connect app and show me how to use my remote starter app and other functions. After he was able to briefly go over my car in an hour and I was amazed after his tutorial lesson I was happy to drive off and enjoy my car suv and understand what each function does! I also want to say thank you to Vito,Benard, & Yatin who helped me close the deal. More
by Tandu0810
July 19, 2022
Excellent Purchase Experience, thanks to Charles E Scrymgeour ! He was very useful and guided us to buy a car for our son L. Scrymgeour ! He was very useful and guided us to buy a car for our son L. More
by JCW
Employees Worked With
July 18, 2022
I was fortunate to work with Charles E Scrymgeour on purchasing my car. He was helpful, honest, kind, patient and very knowledgeable throughout the entire process. I truly trusted him and felt he had my purchasing my car. He was helpful, honest, kind, patient and very knowledgeable throughout the entire process. I truly trusted him and felt he had my best interest in mind. The Natick Mercedes dealership is extremely lucky to have Charles as part of their team! More
by jillmurphyboston
Employees Worked With
July 18, 2022
I had a good experience exploring options for my first Mercedes purchase. Saena answered all my questions and concerns. I got a clear picture of what it would be to own a Mercedes. The management can Mercedes purchase. Saena answered all my questions and concerns. I got a clear picture of what it would be to own a Mercedes. The management can reach perfection if they consider resolving small issues unique to customers for a smooth purchase rather than sticking to bone on their policies. More
by Balaji Ponnambalam
Employees Worked With
Saena Nikolas
July 16, 2022
She was a very good consultant she was very nice and helpful she had great enthusiasm for her job helpful she had great enthusiasm for her job More
by Solazzianthony04
