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Mercedes-Benz of Sudbury

Sudbury, MA

Overview
Employees
Reviews
Vehicles
4.8
2,952 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,952 reviews

June 23, 2022

Vito was very responsive and made sure that our sales transaction went smoothly. He was a pleasure to work with! More

by jennifer
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the five stars, Jennifer! We're happy to hear that your visit with us was a positive one and we hope to see you back at Mercedes-Benz of Natick for all of your future auto needs!

June 21, 2022

Jonny and Vito were great and I would be happy to work with them in the future. I will also be recommending my friends/family who are interested in Mercedes to go to the Natick dealership and speak with More

by MayankMaewall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the kind review! We're happy to hear you had a great experience with Jonny & Vito and appreciate you recommending the Mercedes-Benz of Natick team to your friends & family. Thanks again for your business and please don't hesitate to reach out if there's anything else we can do for you!

June 21, 2022

Professional, courteous, and very friendly. Saena was great. She patiently worked with us and provided a no pressure laid-back experience. This was my first experience with this dealership a More

by stooges77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas
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Jun 21, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for giving us the opportunity to earn your business! We're so glad you enjoyed working with Saena and we'll be sure to let her know how much you appreciate her laidback service. Thank you for choosing Mercedes-Benz of Natick and please don't hesitate to reach out if there's anything else we can do for you!

June 21, 2022

Very accommodating- called to provide information. Helpful and pleasant employees, especially Abdul who works in the Service Dept. More

by R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
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June 21, 2022

They do excellent service And have very good technicians they have a great customer service they are friendly! More

by Satony13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
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Jun 22, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the five-star review! We hope to see you back here at Mercedes-Benz of Natick for all of your future automotive needs.

June 21, 2022

Fred Romsey is an great asset to Herb Chambers Mercedes dealership. The very best!! Always responsive. More

by Tedjoseph9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the five stars! We appreciate the kind words and we hope to see you back here at Mercedes-Benz of Natick for all of your future auto needs.

June 20, 2022

Very professional team! Greeted by a welcoming reception team. Loaner team was efficient. Service was prompt. Vehicle was very clean upon return More

by Ghemond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Masterson
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Jun 20, 2022 -

Ghemond responded

This was my response

Jun 21, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the five stars, Ghemond! We appreciate the kind words and we hope to see you back at Mercedes-Benz of Natick for all of your future auto needs.

June 20, 2022

Such a wealth of knowledge about the car- learnt a lot about our new GLS from Jonny. Amazing car buying experience at Mercedes Benz of Natick More

by Srinivas.parthasarathy
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Scherer
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Jun 21, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful feedback about your recent experience with our Mercedes-Benz of Natick team! We appreciate your business and hope we have the privilege of working with you again in the future!

June 20, 2022

Excellent customer service! ! Thank you Scott! I would recommend Natick Mercedes Benz to everyone! Efficient More

by Mari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
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Jun 21, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for choosing our dealership. Our team was happy to assist you. - Mercedes-Benz of Natick

June 20, 2022

My experience with the dealership was pleasant and efficient. Scott did a fine job communicating and meeting my expectations. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid, Scott Masterson
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Jun 20, 2022 -

Mercedes-Benz of Sudbury responded

We're happy to receive your wonderful feedback, David, and can't wait to share it with Scott! Your business is greatly appreciated by all of us here at Mercedes-Benz of Natick and we hope we have the opportunity to serve you again in the future!

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