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Mercedes-Benz of Sudbury

Sudbury, MA

4.9
3,106 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 3,106 reviews

September 06, 2022

This my first purchase from a Mercedes dealer and I have to say, the experience was phenomenal. I worked with Charles Scrymgeour for the sales consulting, he was extremely knowledgable about the vehicle an More

by masscomguru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Mercedes-Benz of Sudbury responded

Eric, thank you so much for the kind review! We're so glad Charles & Yatin had the opportunity to assist you with your purchase and we'll be sure to let them know how much you appreciate their awesome service. Thanks for trusting Mercedes-Benz of Natick with your business and please don't hesitate to reach out if there's anything else we can do for you!

September 06, 2022

Jonny is great. He answered all my questions and very knowledgeable about all futures of the car. He was very patient during the lesson particularly self parking, p More

by Serap.Sankoh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub
Sep 06, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful review, Serap! We're so glad Jonny was able to answer all your questions and we'll be sure to share these kind comments with him & Howard. Thanks for choosing Mercedes-Benz of Natick and please don't hesitate to reach out if we can be of service again in the future!

September 05, 2022

Johnny is great. He taught me all the features of my new car In an efficient manner. Howard and Yatin were great too. They made the whole process simple and easy. Sha More

by Iyu2998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub
Sep 07, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the kind comments about our Mercedes-Benz of Natick team! We appreciate your business and hope we have the opportunity to work with you again in the future!

September 03, 2022

Howard my sales man was very helpful, very knowledgeable, and knows the process of transferring to ensure my process was smooth. Jonny knows what he is doing inside and out of the vehicle I purchased. I woul More

by Gordon Xu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing this awesome feedback, Gordon! Howard, Jonny & the rest of the team are honored to receive your support and look forward to seeing you again next time here at Mercedes-Benz of Natick!

September 03, 2022

Vito Kolls and Jonny were very kind and helpful with my second purchase here at Mercedes Natick, Jonny showed me how to use my remote app and many functions on how to use my new GLB to my benefits thank y More

by AUlysse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
Sep 06, 2022 -

Mercedes-Benz of Sudbury responded

This is great feedback for Jonny and Vito! We appreciate you taking the time to leave Mercedes-Benz of Natick your five-star review and look forward to assisting you again in the future! Thank you!

September 03, 2022

Great job on my car and very friendly staff. Thank you for washing my tires too! More

by Bronfenmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Sep 06, 2022 -

Mercedes-Benz of Sudbury responded

You are so welcome! We are glad that your visit to the Mercedes-Benz of Natick service center was up to our five-star standards and we look forward to seeing you again! Thank you!

September 02, 2022

Jonny was fantastic. Helpful, very pleasant, as able to spend plenty of time with me.would recommend him highly More

by NC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas, Niko Kotsiopoulos
Sep 02, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for telling us about your experience with Jonny! We're so glad you had a great experience at Mercedes-Benz of Natick!

September 02, 2022

Always a pleasure to work with the team at MBN. Scott Masterson is not only a true professional who takes extra time and care of my vehicle, but he has also become a friend. Well done! More

by DONNELL HAMILTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Sep 02, 2022 -

Mercedes-Benz of Sudbury responded

Hi Donnell, We're happy to hear that Scott provided great care to you during your trip to the Mercedes-Benz of Natick service center! Thank you for leaving us your kind feedback and five-star rating!

September 02, 2022

Best work I ever had. No complaints. Pure excellence every time I got to natick Mercedes Benz More

by Bmforero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Sep 02, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for the five stars! We hope to see you back for all of your future automotive needs! -Mercedes-Benz of Natick

September 01, 2022

I was very happy with Jonny excellent tutorial lesson with my S580 I would more than likely recommend to my family and friends to go see Jonny, Saena, Niko, Kolls, Lisa were all friendly and very helpful More

by andriyri s580
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas, Danny Kaboub, Kolls Oloko, Niko Kotsiopoulos
Sep 02, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the excellent review! We appreciate the kind comments about our Mercedes-Benz of Natick team and hope we have the opportunity to work with you again in the future!

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