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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,934 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,934 reviews

June 01, 2022

The salesperson at this dealer named Vito, took the time going over all possibilities to get another lease or buy my leased car More

by Kimsonchemical
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito, Kolls Oloko
Jun 01, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the five stars! We are happy to hear that Vito could offer his help, and we hope to see you here at Mercedes-Benz of Natick for all of your future car needs.

June 01, 2022

Waiting for service I talked to a salesperson named Cito who was very helpful in getting a new lease More

by Kimsonchemical
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the five stars! We are happy to hear that Cito could help you out, and we hope to see you here at Mercedes-Benz of Natick again!

May 31, 2022

Outstanding team Niko, Danny, Saena, Kolls and Jonny all made the experience of picking up my new car a great one. More

by Ml7816
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas, Niko Kotsiopoulos
Jun 01, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the five stars! We're happy that the crew here at Mercedes-Benz of Natick could help you out, and we hope to see you in the future for any of your car needs!

May 29, 2022

Scott is excellent. He is prompt and considerate as well as knowledgeable and practical. Highly recommend. More

by Valdett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
May 31, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the five stars! We're happy to hear that Scott could help assist you during your time here. We hope to see you again. -Mercedes-Benz of Natick

May 28, 2022

I love this Mercedes dealership. From the drive up, to the friendly and personalized treatment of the service representative, to the ease of obtaining a courtesy vehicle, the custom More

by Docrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jun 01, 2022 -

Mercedes-Benz of Sudbury responded

It's wonderful to hear that you have great experiences during your visit to Mercedes-Benz of Natick! Thank you for trusting us to provide the best care possible to you and your vehicle!

May 28, 2022

Jonny is the great expert. Entire experience at MB Natick was fantastic and especially Jonny was so kind, knowledgeable, and always supportive. My family and myself were impres More

by Jaehong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Mercedes-Benz of Sudbury responded

We're happy your visit to Mercedes-Benz of Natick went so well, Jaehong! Thank you for leaving Jonny and the team your fantastic five-star review!

May 26, 2022

After buying a used SL 550 elsewhere, I took it in for a minor cosmetic repair. These guys are awesome. Competent, professional, organized. They ordered the spare part, booked the service appointment 5 d More

by Jennifer H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
May 27, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for giving us the opportunity to serve you, Jennifer! We appreciate the positive feedback and look forward to seeing you again next time. Take care! - The Mercedes-Benz of Natick Team

May 26, 2022

I owned several luxury cars, S class, X6, M550i, and Lexus. I would say Saena is the best one I have ever met among all. She helped me saving thousands of sales taxes, which is a mistake made by DMV. Si More

by Peng
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saena Nikolas
May 27, 2022 -

Mercedes-Benz of Sudbury responded

Wow, thank you so much for the kind review - Saena will be absolutely thrilled to hear it! We appreciate you trusting Mercedes-Benz of Natick with your recent purchase and hope we have the privilege of working with you again in the future. Take care!

May 26, 2022

After my purchase of the MB I was paired with Johnny Pham to help me out with the technology package and personalizing my car. And oh my word! Johnny is such a professional with great knowledge of the techno More

by ItsmeAjit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas, Ersa Sara
May 26, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to share this awesome review! We're so glad Johnny was able to get you feeling comfortable with all the great new features your vehicle has to offer and we'll be sure to share this fantastic feedback with him. Your business is much appreciated by all of us here at Mercedes-Benz of Natick and we hope we have the privilege of working with you again in the future. Take care!

May 26, 2022

Jonny Pham is a fantastic, patient, knowledgeable teacher on the technology of my 2022 Mercedes. Amazed how much this car can do! More

by Barb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafic Trawi
May 27, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the kind feedback! We hope you enjoy your new vehicle and look forward to seeing you next time here at Mercedes-Benz of Natick!

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