Mercedes-Benz of Sudbury

Vito of the Mercedes Benz in Natick is the absolute best. It is not the pushy sales pitch you can get from some dealerships. Their customer service is top notch and I cannot say enough good things about Vito It is not the pushy sales pitch you can get from some dealerships. Their customer service is top notch and I cannot say enough good things about Vito! He is kind, patient, informative, and a wealth of information! He makes you feel comfortable and will bend over backwards to help you with what you need. Best car buying experience I have ever had! More

Excellent experience from start to finish always putting the customer first. No waiting at any time . Everyone was straightforward, clear and helpful. Francisco is special. We met multiple times and he was the customer first. No waiting at any time . Everyone was straightforward, clear and helpful. Francisco is special. We met multiple times and he was flexible with the timing of my purchase and exchange. I got what I wanted and needed and would recommend him to any friend.Niko closed the deal with style as we had a very entertaining interchange. Although I had some familiarity already with Mercedes cars , Jonny spent 90 minutes reviewing all the features and new technologies. He has such a nice manner in his approach. I got every detail of information available with great confidence. He’s a gem and a special asset for the dealership. I feel secure knowing he’s available for any future questions. This is all why I am a repeat customer. More

Jonny was very warm and friendly so it was enjoyable learning the myriad details of my car. Lots of details to remember and he offers clients to call with any additional questions. He is truly a wealt learning the myriad details of my car. Lots of details to remember and he offers clients to call with any additional questions. He is truly a wealth of information!! Thank you! More

Best car salesman so knowledgeable intelligent sharp and knows all his stuff about Mercedes’ Benz products and vehicles. So patient and best car buying experience. So simple and amazing explanation about co knows all his stuff about Mercedes’ Benz products and vehicles. So patient and best car buying experience. So simple and amazing explanation about coverage for the car. And overall the sweetest personality only wants to help his customers and beyond even when it comes to aftercare on the vehicle. More

Rafic was a wonderful service rep. He answered all of our questions. He reserved the car for us in advance after patiently wrote down all of our request. He kept us closely updated whi He answered all of our questions. He reserved the car for us in advance after patiently wrote down all of our request. He kept us closely updated while we were awaiting for the car. At the time of our purchase many other Mercedes dealers charged a premium in excess of MSRP (because chip shortage at the time). Rafic was kindly enough to forgo the premium. We really appreciate that. We highly recommend Mercedes-Benz of Natick and we enjoyed working with Rafic. More

The service is outstanding. Scott in particular is the best! I highly recommend them if you need service Scott in particular is the best! I highly recommend them if you need service More

Jonny and Saena did an excellent job to help us buy a new car with fun and joy. car with fun and joy. More

Steve Boston is why we keep coming back to this dealership for over 30 years. This time around we worked with Johnny and he’s been very very helpful. dealership for over 30 years. This time around we worked with Johnny and he’s been very very helpful. More

Appointment was available. They got started right away and finished quickly. A front license plate frame was added which protects the plate during car washes . They got started right away and finished quickly. A front license plate frame was added which protects the plate during car washes . More

Fred Romsey is an amazing service rep. He always gets my car fixed in a timely manner. He gets me a loner if needed snd is polite and efficient. He always gets my car fixed in a timely manner. He gets me a loner if needed snd is polite and efficient. More