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Mercedes-Benz of Sudbury
Sudbury, MA
2,936 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,936 reviews
February 06, 2022
Perfect service,Jonny is so professional, he is very patient and introduced everything and guide me operating every buttons and menus, he is so polite and nice, he is so helpful with me getting to know patient and introduced everything and guide me operating every buttons and menus, he is so polite and nice, he is so helpful with me getting to know every parts of the new car. It is so wonderful to meet him. More
by Rose Li
February 04, 2022
I have buying and leasing cars from Mercedes-Benz of Natick for over 25 years. Their employees are the best and make the process easy and stress free. Natick for over 25 years. Their employees are the best and make the process easy and stress free. More
by glkaplan48
February 04, 2022
As always it was a pleasure dealing with the people at Mercedes-Benz of Natick. Vito made the leasing process easy and stress free. I highly recommend him if you’re interested in a Mercedes. Mercedes-Benz of Natick. Vito made the leasing process easy and stress free. I highly recommend him if you’re interested in a Mercedes. More
by glkaplan48
February 03, 2022
I have been their customer for a long time.Mr Boston in sales and Scott and Luis in service have been so professional ,kind and helpful. sales and Scott and Luis in service have been so professional ,kind and helpful. More
by Manijeh Zarghamee
February 01, 2022
Jonny was very helpful on going over all the features of the car I recently purchased. He is very knowledgeable and you can tell based on his enthusiasm how passionate he is on what he does. Thanks Jonny f the car I recently purchased. He is very knowledgeable and you can tell based on his enthusiasm how passionate he is on what he does. Thanks Jonny for the great customer service! More
by Melissa
February 01, 2022
Jonny, Stephen Boston, Sharon and the whole team were fantastic to work with! We had an awesome experience, everyone was so excited and friendly. Jonny did a great job going over the vehicle and making s fantastic to work with! We had an awesome experience, everyone was so excited and friendly. Jonny did a great job going over the vehicle and making sure we were totally satisfied. Could not recommend them more! More
by Swalsh7
February 01, 2022
Jonny was great showing me all the various options on the car. I have owned a new Mercedes at least since 2000 every 2-3 years but still there were things I did not know I could do with the various options. car. I have owned a new Mercedes at least since 2000 every 2-3 years but still there were things I did not know I could do with the various options. Great focused session. Many thanks. Also thanks to Veto and the whole sales team at the dealership making the whole experience very hassle free, good value for money abs fast More
by RMG
February 01, 2022
Luis was very helpful to diagnose the issue and and explain and come up with best solution to fix explain and come up with best solution to fix More
by yaz@icpcpi.com
Employees Worked With
February 01, 2022
Saena was great to work with as she made the process of buying my car go smoothly. She was very knowledgeable and helpful. It was overall a great experience. Thank you Saena! buying my car go smoothly. She was very knowledgeable and helpful. It was overall a great experience. Thank you Saena! More
by Melissa
Employees Worked With
Saena Nikolas
