Mercedes-Benz of Sudbury

Scott was helpful from beginning to end and made sure my car was looked after as well as assisting in my set up of the Mercedes me app. car was looked after as well as assisting in my set up of the Mercedes me app. More

Very professional. Quality work. Timely communication. The detailed and informative reporting is very useful and easy to understand. Having a quality loaner car at my disposal was very important to me The detailed and informative reporting is very useful and easy to understand. Having a quality loaner car at my disposal was very important to me.! The loaner car service was very efficient. More

Vito made the process so simple. He is attentive and caring and I appreciated his help getting me through the process. Vito is a gem. Love my car and this dealership. The best! Also, Caroline Eva was caring and I appreciated his help getting me through the process. Vito is a gem. Love my car and this dealership. The best! Also, Caroline Eva was very knowledgeable in educating me on the technology in the vehicle. Very responsive to questions and follow up. both Vito and Caroline are an asset to this dealership. Thank you both! More

Stellar experience working with MB of Natick on the purchase of my 2021 MB. Vito went above and beyond to fulfill my asks and exceeded all my expectations. Vito is a true pro of his craft, equally di purchase of my 2021 MB. Vito went above and beyond to fulfill my asks and exceeded all my expectations. Vito is a true pro of his craft, equally diligent and courteous. I felt my time and my purchase of this car was valued and appreciated by all the staff I interacted with. Vito and the entire sales staff made my experience truly VIP. In fact, based on my experience through the buying and delivery process, I even plan on driving in from out of state to take my car for service at MB of Natick...as long as they can shuttle me over to the Mall :) More

Vito was excellent and very professional, he provided me with all the answers I needed before my purchase. Good dealership and good environment, show room excellent. with all the answers I needed before my purchase. Good dealership and good environment, show room excellent. More

Vito provided excellent personalized service and follow Vito provided excellent personalized service and follow up. I would not hesitate to recommend Vito and MB of Natick. Our 2021 GLS450 is a great car. Vito provided excellent personalized service and follow up. I would not hesitate to recommend Vito and MB of Natick. Our 2021 GLS450 is a great car. More

From the moment I entered the dealership and was greeted by Vito I received first class service. I appreciated his attention to detail and overall professionalism. I would not hesitate to refer anyone to Vi by Vito I received first class service. I appreciated his attention to detail and overall professionalism. I would not hesitate to refer anyone to Vito. He made for a very pleasant experience. More

Thanks to Vito, The buying experience was flawless at Herb Chambers Mercedes Benz of Natick! Due to his overwhelming persistence and determination on getting me to the show room! Once there his award win Herb Chambers Mercedes Benz of Natick! Due to his overwhelming persistence and determination on getting me to the show room! Once there his award winning personality and calming customer service shills made my decision to purchase the C300 a no brainer. Vito's sales strengths are complemented by his demonstrated product knowledge and leadership shills. Vito's professionalism and customer service was exemplary and is a proven asset to the Herb Chambers organizations ! Thank you!🌺 Regards More

I had a pleasant experience with Luis. The service department recommended two other extra services, which are not immediately necessary, but the prices seem very high. It was deferred at this time. I' department recommended two other extra services, which are not immediately necessary, but the prices seem very high. It was deferred at this time. I'll have to shop around, I think. More

As always, extremely responsive and timely.Excellent As always, extremely responsive and timely. Excellent service team, especially Abdul. Thanks Mercedes of Natick, MA. Dealership and the team here i As always, extremely responsive and timely. Excellent service team, especially Abdul. Thanks Mercedes of Natick, MA. Dealership and the team here is the hurst and beyond comparison! More