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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,952 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,952 reviews

May 17, 2021

Scott was great! Very attentive, he took the time to explained issues with my car and followed through with all services needed. Great service! I would recommend this location to my friends and family. More

by ppizzimento
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Masterson
May 17, 2021 -

Mercedes-Benz of Sudbury responded

We are so happy Scott and our Mercedes-Benz of Natick team earned your five stars. Thanks and take care!

May 16, 2021

Excellent car servicing. Make it very easy and user friendly during COVID. Can drop off and pick up the same day typically and notify you of any additional service needs via text. More

by Karl S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
May 18, 2021 -

Mercedes-Benz of Sudbury responded

We really appreciate you taking the time to leave Mercedes-Benz of Natick this awesome review, thank you!

May 16, 2021

They go the extra mile! Get the car ready on time, keep in touch and are easy to deal with. Luis is always pleasant and helpful. More

by Golfpro45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
May 18, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for trusting Mercedes-Benz of Natick with your business! We appreciate your positive feedback on Luis and our team. See you next time!

May 15, 2021

Vito, my salesmen, gave me the most professional and smooth experience I have ever had at a dealership. The team's support and openness with me was much appreciated and i was able to get in and out with More

by mikeyg033
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Mercedes-Benz of Sudbury responded

We appreciate the great feedback about Vito and our team! Thanks for your business, from all of us here at Mercedes-Benz of Natick and we'll see you next time!

May 14, 2021

Vito was very professional and helpful with my purchase. He called to follow up on me after the purchase to make sure that everything is working with the car More

by lehado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Mercedes-Benz of Sudbury responded

Thanks for this awesome review! We're so grateful to have you as part of our Mercedes-Benz of Natick family! Enjoy your new ride!

May 13, 2021

I cannot thank Vito enough for all his help with my recent GLE 350 purchase. He was very professional, knowledgeable and kind. He patiently answered all my questions. He is truly the best! Alexandra More

by alexandra.r
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Mercedes-Benz of Sudbury responded

We're thrilled Vito could take great care of you! We know you are going to absolutely love your GLE 350. Safe travels! - Mercedes-Benz of Natick Team

May 13, 2021

Thank you, Vito, for your personal touch in showing me the GLC300. I appreciate that you spent extra time with me and my son on our return visit for a second test drive. You and the dealership were a ple More

by Sarahwdonnelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Eva, Kolls Oloko
May 13, 2021 -

Mercedes-Benz of Sudbury responded

Congrats on your new ride, Sarah! We're so glad you got the chance to work with Vito, he does such a great job! We hope to see you again at Mercedes-Benz of Natick! Take care!

May 13, 2021

Howard was wonderful with my Mom, very patient, Very thorough and accommodating. No pressure to upgrade or add features she didn’t need which was appreciated More

by Carolyn.Assad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
May 14, 2021 -

Mercedes-Benz of Sudbury responded

We're so glad Howard could take great care of your Mom! Thank you for sharing your experience, we hope to work with you again at Mercedes-Benz of Natick!

May 12, 2021

Great service and willing to make deal is what make the sale. We're normally avoid Herb Chamber dealers due to their non-negotiating policy. We love the car and have every intention to buy it. After all More

by Srey Samohins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anastasiia Riabova
May 13, 2021 -

Mercedes-Benz of Sudbury responded

Srey, we are so happy to hear that you had a great time working with Anna at Mercedes-Benz of Natick! We are proud to earn 5 stars from you!

May 11, 2021

My car required work related to the air recall. Despite me brining the car on the wrong date, the dealer accommodated my car and was able to provide a loner car. Service was done in 3 hours, car was washed More

by bgoldstucker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
May 13, 2021 -

Mercedes-Benz of Sudbury responded

Thanks so much for this great review and rating! It's so wonderful to hear Abdul and our team could work hard to provide you with a five-star experience! We appreciate you coming to see us and for this wonderful feedback! - Mercedes-Benz of Natick

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