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Mercedes-Benz of Sudbury
Sudbury, MA
2,952 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,952 reviews
May 11, 2021
Fred Romsey does an exceptional job scheduling my service appointments, keeping me informed and also goes above and beyond for unanticipated situations which happened recently when my battery discharged and appointments, keeping me informed and also goes above and beyond for unanticipated situations which happened recently when my battery discharged and was unable to start my vehicle. More
by nelhuebeln
May 11, 2021
Fast professional comprehensive and high caliber. The team at Mercedes Benz is always reliable amd trustworthy. They are clear and explanatory. I am most grateful. team at Mercedes Benz is always reliable amd trustworthy. They are clear and explanatory. I am most grateful. More
by Lisa
May 11, 2021
Charles is amazing! He does his absolute best to make Charles is amazing! He does his absolute best to make sure you buy your dream car. Find him at the dealership! He is the best! Charles is amazing! He does his absolute best to make sure you buy your dream car. Find him at the dealership! He is the best! More
by Ayse Koymen
Employees Worked With
May 11, 2021
Vito is amazing, he helped me and my husband, I really recommend him to anyone that is the market in buying a Mercedes Benz, thank you Vito for all your help. recommend him to anyone that is the market in buying a Mercedes Benz, thank you Vito for all your help. More
by Isa R
Employees Worked With
May 10, 2021
Just purchased my third car at Mercedes-Benz of Natick, and I had the great pleasure of having Vito Argote as my Salesman. He is the best! He is not only knowledgeable but professional and patient. He l and I had the great pleasure of having Vito Argote as my Salesman. He is the best! He is not only knowledgeable but professional and patient. He listened to what I was looking for in a vehicle and immediately matched me with the perfect fit. More
by nmkennison
Employees Worked With
May 10, 2021
The work done was excellent. We can always count on Fred Romsey, our service consultant to make sure the job Is done properly. He deserves 5.0 out of 5.0 rating. Romsey, our service consultant to make sure the job Is done properly. He deserves 5.0 out of 5.0 rating. More
by Long time customer
Employees Worked With
May 09, 2021
working with Charles Scrymgeour is a pleasure. He is patient and knowledgeable regarding the entire line. He will work to fit your needs to the vehicle and not put you into something may not understand patient and knowledgeable regarding the entire line. He will work to fit your needs to the vehicle and not put you into something may not understand or really want. We have worked with Charles multiple times now and could not see working with anyone else. More
by marcmccluskey
May 08, 2021
They were able to immediately replace my tire under my insurance coverage, washed the car and cleaned the interior. Excellent communication from Luis. Great service. insurance coverage, washed the car and cleaned the interior. Excellent communication from Luis. Great service. More
by lmv
Employees Worked With
Luis Aguasvivas
May 06, 2021
Yes-explained everything in detail and promptly returned my call. Explained about things that need to be taken care in future but should monitor it my call. Explained about things that need to be taken care in future but should monitor it More
by Anilkohri25
Employees Worked With
