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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,952 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,952 reviews

July 09, 2024

My second car from this dealership. Had very good support from Chris in choosing the options and guiding us on the same. Nick was very supportive as well. Jonny went over the car featur More

by JJ T
Recommend Dealer
Yes
Employees Worked With
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko, Nick Scherer
Jul 10, 2024 -

Mercedes-Benz of Sudbury responded

Hi JJ! Thanks for your feedback! We're glad to hear Chris, Nick, and Jonny provided great support at Mercedes-Benz of Natick. We appreciate your patience with the registration plates and hope you enjoy your car!

June 29, 2024

Jonny, Vito were awesome and set us up with excellent service and I will highly recommend them to all new buyers More

by Gautam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Mercedes-Benz of Sudbury responded

Gautam, thank you for recommending Jonny and Vito! We're glad to hear you had an excellent experience at Mercedes-Benz of Natick. Enjoy your new ride!

June 28, 2024

Sara, Jonny and Yatin are great people to work with for my first MB purchase. More

by Hsuanyeh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Prince
Jul 01, 2024 -

Mercedes-Benz of Sudbury responded

Hi Hsuanyeh! Thank you for leaving us this five-star review and kind words about Sara, Jonny, and Yatin from our sales team at Mercedes-Benz of Natick! We'll see you next time!

June 27, 2024

Jonny was very helpful! My experience was quick and concise, I received all the help I needed and more! More

by dillonsalminen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Mercedes-Benz of Sudbury responded

We're delighted to hear that Jonny provided excellent assistance and made your experience at Mercedes-Benz of Natick smooth and efficient. Thanks for sharing!

June 26, 2024

Dakota, Nick, Mike, and Johnny were great to work with. Made my experience very good. More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Torrico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, Nick Scherer
Jun 26, 2024 -

Mercedes-Benz of Sudbury responded

Hi Michael, thank you for your wonderful feedback! We’re glad to hear that Dakota, Nick, Mike, and Johnny made your experience great. We appreciate your business and look forward to serving you again! Safe travels!-The Mercedes-Benz of Natick Team

June 25, 2024

First a general compliment for the beautiful showroom, clean, comfortable waiting area, soothing music, low volume tv, cold/ hot refreshments, then there is the courteous and knowledgeable people. 🙏🏼 More

by Satisfiedalways!!
Recommend Dealer
Yes
Employees Worked With
Francisco Roblebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub, Kolls Oloko
Jun 26, 2024 -

Mercedes-Benz of Sudbury responded

Hi! Thank you for sharing such a detailed and positive review! We're delighted to hear that Jonny, Sharon, Danny, Franco, Dakota, and Kolls provided exceptional service at Mercedes-Benz of Natick. Your kind words about our showroom and team mean a lot to us. Enjoy your car!

June 24, 2024

Johny was excellet explaining the different featurea of the car. He provided a helpful cheatsheet to make highlight key features. I received excellet service from him and Chris at the Mercedes dealership. More

by Paniaguajy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
Jun 25, 2024 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your positive experience with Johny and Chris at Mercedes-Benz of Natick! We're glad to hear they provided excellent service and helpful information. Enjoy your new car!

June 22, 2024

Really positive experience working with Jonny at Herb Chambers in Natick. The new Mercedes has so many new options and safety items that my time with Jonny was well spent. He went through everything from More

by nicolechiasson25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Mercedes-Benz of Sudbury responded

Nicole, we're delighted to hear that Jonny provided such a thorough and helpful experience at Mercedes-Benz of Natick. Enjoy all the amazing features of your new Mercedes!

June 22, 2024

Buen servicio buen trato hacia las personas son los mejores sin duda exelente personal gracias More

by d.lind787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilo Aho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Aguasvivas
Jun 24, 2024 -

Mercedes-Benz of Sudbury responded

¡Gracias por la excelente reseña! ¡Esperamos verte de nuevo la próxima vez! - Mercedes-Benz of Natick

June 20, 2024

Accounting only accept promotion coupons printed, not mentioned orally in the front desk, which is anormal. More

by Jianbing1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Jun 20, 2024 -

Mercedes-Benz of Sudbury responded

We apologize for any inconvenience you experienced at Mercedes-Benz of Natick. We'll review our communication process to ensure clarity regarding promotions in the future. Thank you for your feedback!

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