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Mercedes-Benz of Sudbury
Sudbury, MA
2,934 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,934 reviews
November 25, 2020
Our sales consultant Vito made this a very pleasant experience. No pressure and very helpful. He made sure we were able to take the car same day when at first it was going to take up to 10 days. We w experience. No pressure and very helpful. He made sure we were able to take the car same day when at first it was going to take up to 10 days. We would buy from him again. More
by Fubu1007
November 24, 2020
Luis was excellent! He offered excellent information and communicated through the day, from my initial drop off to picking up the vehicle at a requested time. Thank you communicated through the day, from my initial drop off to picking up the vehicle at a requested time. Thank you More
by Ian
Employees Worked With
Luis Aguasvivas
November 23, 2020
I had a most pleasant experience with everyone at Mercedes-Benz of Natick. Howard was particularly nice to work with as his no-pressure style suited my need to vet out my decision thoroughly. I have Mercedes-Benz of Natick. Howard was particularly nice to work with as his no-pressure style suited my need to vet out my decision thoroughly. I have never been able to say that I enjoyed a car-buying experience until now and I'm very glad I chose to purchase from this dealership. More
by debhawkins
November 21, 2020
Sales people very friendly and responsive to needs. Checked in regularly, sent birthday greetings and sent updates on new vehicles towards the end of my lease. Checked in regularly, sent birthday greetings and sent updates on new vehicles towards the end of my lease. More
by bfrascadore
November 20, 2020
This was a wonderful experience! She was very knowledgeable and thorough. I would recommend her highly. She answered all of my questions and provided me with the information I needed. knowledgeable and thorough. I would recommend her highly. She answered all of my questions and provided me with the information I needed. More
by WS
Employees Worked With
Saena Nikolas
November 19, 2020
Courteous and efficient . Fred Romsey is the consummate professional .Always dependable and to the point. I have not been disappointed in my dealings with Fred over the past 13 years! professional .Always dependable and to the point. I have not been disappointed in my dealings with Fred over the past 13 years! More
by connollyjoseph
Employees Worked With
November 16, 2020
Saena was the main reason why I bought my new car. She was pleasant, friendly, professional, trustworthy, and honest. She made me feel very comfortable and welcome. Everything was smooth and I am very h was pleasant, friendly, professional, trustworthy, and honest. She made me feel very comfortable and welcome. Everything was smooth and I am very happy I went there. I highly recommend this dealership if you are thinking of buying a Mercedes. More
by RMekary
Employees Worked With
Caroline Eva, Saena Nikolas, Bernard Aoun, Kolls Oloko
November 11, 2020
Again Mercedes Benz of Natick is truely a great place to buy and service your car . All quality personal and service is outstanding ..keepup the great work !! buy and service your car . All quality personal and service is outstanding ..keepup the great work !! More
by rnewis
November 10, 2020
This Dealership is far superior than any other dealership I have been too. They made the whole experience pleasurable. Thanks Yara, Saena, Caroline & Nick. Ray I have been too. They made the whole experience pleasurable. Thanks Yara, Saena, Caroline & Nick. Ray More
by ray
Employees Worked With
Caroline Eva, Saena Nikolas, Yara Romero, Nick Salem
November 10, 2020
Saena listened to what I wanted, she was patient & kind, and helped me find everything I wanted, she was incredible. Nick helped me with the finances, he patiently explained everything, answered all my que and helped me find everything I wanted, she was incredible. Nick helped me with the finances, he patiently explained everything, answered all my questions and went out of his way to help me understand everything. What an outstanding team! thank you very much for such excellent care and service!! More
by G. Jackson
Employees Worked With
Saena Nikolas, Nick Salem
