Mercedes-Benz of Sudbury

Amazing Service. They listen to all my questions and answer everything. They made me feel confutable and did not pressure any of my decision. Saena was amazing and ver They listen to all my questions and answer everything. They made me feel confutable and did not pressure any of my decision. Saena was amazing and very responsive to anything I needed. More

Excellent service. Was a very easy fast professional dealership. I couldn’t have asked for a better car buying experience. The sales women was absolutely amazing! Highly recommend doing business here! dealership. I couldn’t have asked for a better car buying experience. The sales women was absolutely amazing! Highly recommend doing business here! More

above and beyond Highly recommend their staff, from their mechanics (Blane), service advisers, service manager (Suzanne), sales (Saena Nikolas), sales manager (Danny K Highly recommend their staff, from their mechanics (Blane), service advisers, service manager (Suzanne), sales (Saena Nikolas), sales manager (Danny Kaboub), finance department (Jae Chong) and General Manager (Fahad Arshad); they have ALL GONE ABOVE AND BEYOND to make me a believer in MERCEDES AND ITS BRAND, More

experience I appreciated how Sarah Swalboski worked collaboratively with her Manager Danny and General Manager Fahad to secure a car on my behalf. We made compr I appreciated how Sarah Swalboski worked collaboratively with her Manager Danny and General Manager Fahad to secure a car on my behalf. We made compromises on both ends to made this purchase possible with the managers' support. Sarah was professional and has good follow up and follow through steps to keep customer informed. More

Sales person was very professional courteous and patient. She answered all our questions and concerns and after we finalize the sale price the vehicle once again was horoughly cleaned inside and out. Then we She answered all our questions and concerns and after we finalize the sale price the vehicle once again was horoughly cleaned inside and out. Then we headed to the finance department of Mercedes discussed her options loans and extended warranty which was a very expedited and professional Experience More

Recall service Loaner car and exceptional service. Professional contact before the appointment and day of service was easy and fast. Very impressed with this deale Loaner car and exceptional service. Professional contact before the appointment and day of service was easy and fast. Very impressed with this dealership thus far! More

Good experience Vito was an excellent salesman, he had a very good experience in sale. He was very knowledgeable about my car. He made it easy to buy the care. Thanks Vito was an excellent salesman, he had a very good experience in sale. He was very knowledgeable about my car. He made it easy to buy the care. Thanks Vito. More

Positive experience. Attentive experienced staff members. nice atmosphere. Cosy lounge with coffee and snacks. Great help in completing multiple paperwork. I would recommend this dealership to frie members. nice atmosphere. Cosy lounge with coffee and snacks. Great help in completing multiple paperwork. I would recommend this dealership to friends More

Vito made this the best car buying experience I ever had. Every single person at this dealership was Incredibly friendly and professional, especially Vito and the man who helped me with financing. These two Every single person at this dealership was Incredibly friendly and professional, especially Vito and the man who helped me with financing. These two did everything they could to make sure I left with the vehicle I came in to test drive, and I don’t mean in a pushy way. The price the car was listed for online was actually the price when I got there, with no catch. So between that and working with Vito, who was so helpful, kind and efficient, it really made me want to buy from them. I wasn’t there to buy a Benz, and I still felt comfortable and welcomed. I found the suv that I had been searching a while for online and it was for sale at this location. Even though this car wasn’t what they are used to selling and was much less expensive than the cars they had, I was still treated as a valued customer. Their finance department was also amazing, so helpful and knowledgeable. After we did the paper work, I figured I would come back the next week or so when the car was ready. As efficient as they are, they were getting it ready while I was there. I came back with my car to trade in, Vito put the plates on and helped me figure out the Bluetooth. Vito made sure everything was all set and that I knew how to work everything before I left. If I’m ever in the market for a Benz I will most definitely come to this Mercedes Benz of Natick and see Vito. Do not hesitate to contact them! Vito was extremely helpful and honest every step of the way. I’m just blown away that I left with the car I wanted, the same day that I went in just to test drive it. These people are incredible, and I’m so grateful for everyone there that helped make this experience so great. Thank you all so much! Vito, you are THE BEST! More

Vito is the best! Vito was a super salesman; extremely helpful with an understanding manner. He listens and does what he says he's going to do. Really love Caroly Vito was a super salesman; extremely helpful with an understanding manner. He listens and does what he says he's going to do. Really love Carolyn who is a life saver in teaching us how to use the new technologies in the MB! The dealership is first class and treats its customers very well. More