Mercedes-Benz of Sudbury

Fast, easy and a very pleasant experience. Samantha Baptista, our sales person, took care of the entire process flawlessly and was so pleasant to deal with. She is excellent. Caroline Eva w Samantha Baptista, our sales person, took care of the entire process flawlessly and was so pleasant to deal with. She is excellent. Caroline Eva who is so pleasant to deal with, worked with us to ensure the latest technology was up and running smoothly. Tim Kang and I got through the final paperwork swiftly. He's got the process down pat! More

White-glove experience! Here's a summary of my experience at Mercedes-Benz of Natick. I was in the market for a new 2019 A-Class. I decided to wait till December to get the b Here's a summary of my experience at Mercedes-Benz of Natick. I was in the market for a new 2019 A-Class. I decided to wait till December to get the best possible deal. The risk with waiting till the end of the year is that the inventory is low and the chance of finding your favorite colors and packages is going to be much lower. I ended up working with Francisco Robledo who went above and beyond to find me an A-Class with the exterior color and interior color that I wanted as well as all the packages that were important to me. My color combination was difficult to find in the low inventory of 2019 but they searched high and low (even in other states). The best part is that he found one that is a 2020 model and at a reasonable price. I would add that the buying experience was very white glove at this dealership. Francisco took care of everything, registration, sticker, new plates, insurance, etc. He kept me up to date regarding all the progress which was super quick. This was probably the fastest, smoothest, and least stressful car buying experience I have had. I would recommend this dealership and Francisco Robledo to anyone who is looking to buy a Mercedes in the MA area. More

Great Experience Had bought a car here with my husband and was impressed with both the sales process and the service, so decided to go there again and get a newer vers Had bought a car here with my husband and was impressed with both the sales process and the service, so decided to go there again and get a newer version. My salesperson, Samantha Baptista was great - professional but friendly and worked very hard to get me exactly the car I wanted in a very timely manner. She was very good at communicating with me whenever necessary and nailed every detail. I felt very well taken care of and would recommend her highly. Caroline Eva ran me through all the new technology on the car and was very thorough and great at explaining things in laymen's terms. More

Saena is amazing! She’s super enthusiastic and willing to answer all questions. This was my first time buying a car (GLC 300) and she couldn’t have made it easier! answer all questions. This was my first time buying a car (GLC 300) and she couldn’t have made it easier! More

Great experience leasing a car. I have no complaints. Visit went great. I went to lease a car and the experience was seamless. Francisco Robledo was very helpful with everything. I have no complaints. Visit went great. I went to lease a car and the experience was seamless. Francisco Robledo was very helpful with everything. More

Seana was extremely helpful and welcoming. I would, and have already recommended Seana to friends. She made me feel as if I was a life long customer. She made the process painless and enjoyable. Fel have already recommended Seana to friends. She made me feel as if I was a life long customer. She made the process painless and enjoyable. Felix More

The Best Car Experience purchase to date Buying a car isn't on my top 10 things to do. I have to say that the entire team at Herb Chambers Natick was incredibly helpful. From Twana Yoon wh Buying a car isn't on my top 10 things to do. I have to say that the entire team at Herb Chambers Natick was incredibly helpful. From Twana Yoon who helped me set up the meeting with the Brian Farrell the sales rep to Oscar in the service dept. The Customer Experience with Herb Chambers is top notch. This is the second vehicle I have purchased from HC and will do so in the furture More

I had such a amazing experience getting my new c300 2020 she gave the best deal after I did my research.thank you Saena for making my dream come true. she gave the best deal after I did my research.thank you Saena for making my dream come true. More

The easiest car buying experience I've ever had. Easy email communication with the salesman. Car was prepped and ready for my test drive appointment. Paperwork was a breeze. Pickup was fantastic! Easy email communication with the salesman. Car was prepped and ready for my test drive appointment. Paperwork was a breeze. Pickup was fantastic! They even had a dedicated product specialist walk me through all the features. Such an amazing team to work with! Will be back for my future Mercedes vehicle needs. More

Saena is a pleasure to work with! She helped me for hours, reviewing all sorts of options between leasing and financing. She’s knowledgeable, professional, prompt and most importantly, understood my ne hours, reviewing all sorts of options between leasing and financing. She’s knowledgeable, professional, prompt and most importantly, understood my needs and did everything she could to meet them. I would recommend her expertise to anyone who is looking to buy a Mercedes! My experience has been wonderful, because of her!! More