Mercedes-Benz of Sudbury

It was great working with Vito. I’m enjoying my car a lot and really happy that he was helping me with all the questions I had. He’s awesome!! and really happy that he was helping me with all the questions I had. He’s awesome!! More

Excellent overall experience. Service and staff top notch I bought by car from Vito and was happy I did. He was very personable and so helpful throughout the entire process. He provided various options for me I bought by car from Vito and was happy I did. He was very personable and so helpful throughout the entire process. He provided various options for me and spent lots of time explaining all the details. I never felt pressured or that he was rushing he was extremely patient and knowledgable. He got me the best deal. He's very passionate about what he does and it comes shining through. I had the pleasure of meeting Dan kaboub and Caroline Eva as well and I shared the same great experience with both of them. All the staff I dealt with were supberb. Very friendly people. More

Perfect !!!!!!!!!!!!1 This was a very good experience. I enjoyed dealing with Vito and he was very through and professional. I would buy from this team again. This was a very good experience. I enjoyed dealing with Vito and he was very through and professional. I would buy from this team again. More

Excellent attention to detail. Wonderfully attentive follow up without being pushy. Would go back without question Better than any other dealer with whom I’ve worked. follow up without being pushy. Would go back without question Better than any other dealer with whom I’ve worked. More

Wonderful experience! Samantha was fantastic! We came in looking for a certified pre-owned vehicle, and she was able to have the cars we wanted to test drive ready and wai Samantha was fantastic! We came in looking for a certified pre-owned vehicle, and she was able to have the cars we wanted to test drive ready and waiting by the time we arrived. She was so helpful with every step of the car buying process, and made it fun, even. She went above and beyond, even staying late, to ensure we were able to take home our new car that same day. I can't recommend Samantha or MB of Natick highly enough! More

Efficient, prompt, and flexible I worked with Luis on two of my cars fixing various issues and Luis was efficient in replying me and was very clear in explaining to me what parts wer I worked with Luis on two of my cars fixing various issues and Luis was efficient in replying me and was very clear in explaining to me what parts were needed to be changed. The best thing about this dealership is how easy it is to make an appointment online and loaners are plentiful. The check in process was easy and fast without fuss. I used to go to Burlington when Bernie Moreno was running the show. Unfortunately that dealership has gone down in service quality. Mercedes Natick may not have the poshest dealership or "coffee bar" but when servicing a car, efficiency and communication are the most important factors in the customer's experience where MB Natick has it down to the tee. More

Superb Service! My husband and I had a great experience buying a car from this dealership. Our salesperson, Saena Nikolas, was very helpful throughout and extremely p My husband and I had a great experience buying a car from this dealership. Our salesperson, Saena Nikolas, was very helpful throughout and extremely patient answering my husband's unending questions and concerns. She was honest and went above and beyond in her service working with us past her work hours. Friendly and funny, Saena made the whole experience fun for us! Thank you Saena! We are very happy with the purchase! More

Wonderful Experience! Vito was wonderful! Was knowledgeable, helpful, and patient with us every step of the way with our new car purchase! He went the extra mile for us mak Vito was wonderful! Was knowledgeable, helpful, and patient with us every step of the way with our new car purchase! He went the extra mile for us making phone calls and getting us taken care of! Highly recommend him! More

Great People I had an easy and stress free car buying experience at MB Natick. Saena was "The Best" she understood my needs and found my dream car. Saena took ca I had an easy and stress free car buying experience at MB Natick. Saena was "The Best" she understood my needs and found my dream car. Saena took care of my every need. Also spoke with Danny Kaboub and he could not have been more helpful with my new car purchase. Both Saena & Danny called to follow up with me to ensure I was happy with my new car and made sure I didn't need anything....I could not be happier with both of them More

First class dealership! I had a wonderful experience at MB of Natick. Saena was knowledgeable and patient. I asked many questions and she helped find the perfect car to meet I had a wonderful experience at MB of Natick. Saena was knowledgeable and patient. I asked many questions and she helped find the perfect car to meet my needs. I will definitely be going back! This is a first class operation all around. I love my new GLE!! More