Mercedes-Benz of Sudbury

Safety Warning Corrected Needed service to correct an issue-Service rep listened, implemented and completed in the time frame that was scheduled. There was no nonsense Needed service to correct an issue-Service rep listened, implemented and completed in the time frame that was scheduled. There was no nonsense and excuses. THANK YOU More

Great Experience My salesperson (Vito) was great he took his time to explain everything to me, even though I told I Owned that car before he just wanted to make sure t My salesperson (Vito) was great he took his time to explain everything to me, even though I told I Owned that car before he just wanted to make sure that I got everything Correct. More

Fast and easy process I bought lots a car in my life time and so far this dealership gave me thumbs up service and I will be back. Thank you to all the managers and sales a I bought lots a car in my life time and so far this dealership gave me thumbs up service and I will be back. Thank you to all the managers and sales and specially General Manager Farhad. More

Purchased a new vehicle. The sales representative, Armin, sales manager Danny, and financial manager Jamie, made the transition from my lease to my purchase very smooth and ea The sales representative, Armin, sales manager Danny, and financial manager Jamie, made the transition from my lease to my purchase very smooth and easy. I was able to get the car I wanted with the features I was looking for. I've bought many cars from this dealership and the service is always top notch. More

Great Customer Service Vito was awesome......I acknowledge that I am a perfectionist and not easy to please but Vito was understanding and bent over backwards to my requests Vito was awesome......I acknowledge that I am a perfectionist and not easy to please but Vito was understanding and bent over backwards to my requests.... Trade in value was very good and came to what I expected for my vehicle. I walked away feeling that I made an excellent purchase. Vito's ability to speak Spanish was also a great help. All members of this dealership are just super people. Very cordial and friendly staff. I actually sent them a friend who bought a Benz from them and she also found them to be pleasant to deal with. Will definitely recommend and buy my next MB from Mercedes of Natick !! Alex Zizza was very honest and knowledgeable...great person to deal with, he was the one to close the deal by giving me a reasonably good trade in-value. Francisco Robledo and Danny Kaboub were just the nicest guys....although I did not deal with them directly, they were always there when I visited to make sure I was being taken care of and helped. Just little things that make one feel like they are receiving VIP status any time they step in at Mercedes of Natick. More

Saena nikolas She is very helpful professional I will be recommending saena to all my freinds and we will be replacing our vehicles soon,we will purchase all n She is very helpful professional I will be recommending saena to all my freinds and we will be replacing our vehicles soon,we will purchase all new vehicles for our fleet More

Great service Found my car online. Contacted dealership and started making arrangements for purchase. We live 500 miles away so all paperwork was done by mail. Too Found my car online. Contacted dealership and started making arrangements for purchase. We live 500 miles away so all paperwork was done by mail. Took a little doing but Brian did a great job and was never anything but friendly and no complaints of the hassle. We got there car was clean & ready. We drove out 10 minutes or so later and he gave us suggestions of where to stay for the night & sights to see. Only reason for not a full 5 star was car was not exactly as described online but was disclosed prior to signing final paperwork. Great experience!! More

Purchasing car Sales man, Vito, went above and beyond to help us locate the exact car we were looking for. Jamie from financing is top notch and always a pleasure t Sales man, Vito, went above and beyond to help us locate the exact car we were looking for. Jamie from financing is top notch and always a pleasure to deal with. More

Visit Mercedes-Benz of Natick and ask for Agent Charles I recently leased my first Mercedes from Mercedes-Benz of Natick. Coming from several years of Lexus vehicles, I arrived at the dealer with pretty hi I recently leased my first Mercedes from Mercedes-Benz of Natick. Coming from several years of Lexus vehicles, I arrived at the dealer with pretty high expectations, and Charles Scrymgeour exceeded them. He helped us figure out the right vehicle for us, and there was never any pressure. My past experience with car dealers is that you never hear from them again once you drive away in your new car. Charles has followed-up multiple times just to check in and ask how we like our new E450, and if we have any questions or concerns. When its time to replace the car, I'm going straight to Agent Charles! More

Wonderful buying experience. Vehicle in superb condition I saw a Lexus RX350 2013 and decided to stop by to check. The dealership is awesome and sales consultant, Saena Nikolas was very helpful. Her expertis I saw a Lexus RX350 2013 and decided to stop by to check. The dealership is awesome and sales consultant, Saena Nikolas was very helpful. Her expertise and professional skills guided me in purchasing the SUV. The vehicle was delivered promptly. I am very glad as the vehicle is in good condition and reasonably priced. Yahaya More