Mercedes-Benz of Sudbury

Fast and easy!! Samantha was a pleasure to work with! I had gone in on a Sunday for a test drive on their used inventory, determined to purchase of course, We had a little hick-up where the car was unava I had gone in on a Sunday for a test drive on their used inventory, determined to purchase of course, We had a little hick-up where the car was unavailable, however Samantha Baptista was persistent in figuring out the location guaranteed she would have an answer and even offered her personal car (since it was the same) to test drive! That was huge!! None the less , Sam stayed on top of making sure all was taken care of car was located I returned, signed my life away and walked out with exactly what I wanted!! THANKS Sam! Wish I had an easy button, since I don’t, hands down for car buying process this is your Gal!! More

New car Saena Nikolas was very helpful and very nice person to deal with .I will recommend her to all my friends and family ,the best dealership go and see S Saena Nikolas was very helpful and very nice person to deal with .I will recommend her to all my friends and family ,the best dealership go and see Saena. More

Excellent service Jose did a fantastic job, with the presentation of the vehicle, We enjoyed the hole sales process. Felt no pressure and everything was laid out for us Jose did a fantastic job, with the presentation of the vehicle, We enjoyed the hole sales process. Felt no pressure and everything was laid out for us. The management and Finance department were very helpful. More

Best experience ever. I will go back there Went there for a test drive and I had this pleasure to meet with this young lady called Saena Nikolas. Omg. She knew everything about the car , she ex Went there for a test drive and I had this pleasure to meet with this young lady called Saena Nikolas. Omg. She knew everything about the car , she explained to me all the safety features and the performance of the engine. Then we went in the test drive and she was very patient and polite. Guys, trust me if you need someone that knows everything about the vehicle GO SEE Saena Nikolas. I will recommend all my coworkers and the people at my church. God Bless Saena. More

Polite and friendly Went there to test drive a new car and my salesperson was a very polite and professional girl called Saena Nikolas. Very patient and sweet she never p Went there to test drive a new car and my salesperson was a very polite and professional girl called Saena Nikolas. Very patient and sweet she never pressure me and she did everything to help me with my credit issues. I will recommend this dealership and Saena to all my friends. Customer here get treated all gold. More

Excellent Service Experience Smooth, clean and fast. Other dealerships have to lean from them. No one wants to have issues with getting their car serviced and with this team you n Smooth, clean and fast. Other dealerships have to lean from them. No one wants to have issues with getting their car serviced and with this team you never do. More

Great Deal with help of Great Salesman, Charles Scrymgeour! Initially I went to Mercedes-Benz of Natick to lease an A-Series, Charles Scrymgeour knowledge of the car and what I really needed. He helped me to go Initially I went to Mercedes-Benz of Natick to lease an A-Series, Charles Scrymgeour knowledge of the car and what I really needed. He helped me to go over other series and he found the best car matches with my need and budget (C300-Y2019!) ...Unbelievable...Greatest car with Greatest price! Charles Scrymgeour is the main reason I had such an amazing experience and deal with Mercedes-Benz Of Natick. I highly recommend this place but more recommend asking for Charles. He really takes care of his customers in every single detail and aspect! So Professional More

Engine warning light Engine amber light was dash warning. Everyone was competent & polite. This includes Brian & the personnel process the car loan. There aren’t too Engine amber light was dash warning. Everyone was competent & polite. This includes Brian & the personnel process the car loan. There aren’t too many things more to say except Charles in sales is back & he was wonderful to work with. More

Great overall experience Saena helped us buy our dream car. She quickly responded to our questions over the phone when we first found the car and worked with us throughout the Saena helped us buy our dream car. She quickly responded to our questions over the phone when we first found the car and worked with us throughout the entire process. She was also very knowledgeable about the car and provided a detailed car history. I highly recommended working with Saena if your looking to buy a car from Mercedes Natick More

Felt like I was at home From the minute you walk in to the minute you drive out, they make you feel like you are at home and never pressured to do anything you’re not comfor From the minute you walk in to the minute you drive out, they make you feel like you are at home and never pressured to do anything you’re not comfortable with. Jose was the best of any dealer but I’ve dealt with in the past. Be a 55-year-old I have seen my share of car dealerships. Some good some bad. Mercedes-Benz of Natick far exceeds on the spectrum of good, it is exceptional! Thank you for a great experience !!!! More