Mercedes-Benz of Sudbury

Very professional! Kept me updated about my vehicle every step of repairing! Will definitely be back!! Kept me updated about my vehicle every step of repairing! Will definitely be back!! More

⭐️⭐️⭐️⭐️⭐️ We had an exceptional experience purchasing our new Mercedes-Benz thanks to Dynae Dankos, our sales associate, Jay Tang, our business manager, and Andrew Torrico, the General Sales Manager. Dyn our new Mercedes-Benz thanks to Dynae Dankos, our sales associate, Jay Tang, our business manager, and Andrew Torrico, the General Sales Manager. Dynae was knowledgeable and attentive, Jay was thorough, polite, and patient, and Andrew went above and beyond at every step. Leaders like Andrew are truly rare in this industry—his professionalism, talent, and customer-first attitude set the standard of service that Mercedes-Benz is known for: “the best or nothing.” We highly recommend visiting Andrew and his team at Mercedes-Benz of Sudbury if you’re looking for the ultimate Mercedes-Benz buying experience in the Boston area! More

Very professional and knowledgeable. Gave a great luxury experience one hopes to receive. Everything went exactly to plan with great communication. Gave a great luxury experience one hopes to receive. Everything went exactly to plan with great communication. More

The dealership was clean, well organized and everyone was friendly. I was greeted as soon as I drove in and even pointed out the state inspection was due. was friendly. I was greeted as soon as I drove in and even pointed out the state inspection was due. More

Thank you for your help in getting my sprinter van back on the road and running! on the road and running! More

I had a very positive experience from the salesperson. Dakota, to the product specialist, Jonny. Having a 2 hour tutorial really made a difference. Kudos to all. Dakota, to the product specialist, Jonny. Having a 2 hour tutorial really made a difference. Kudos to all. More

They should just sell Mercedes and not other brands they know nothing about also they should be aware what options the car has before they advertise it this was the worst experience I ever had buying my t know nothing about also they should be aware what options the car has before they advertise it this was the worst experience I ever had buying my truck I ever had in my life my test drive was only a mile long Nobody can tell how a car runs and handle in just one mile. The sales person took me to a parking lot and said. Do a circle with the truck what do you mean I said he said turn real sharpe and do a complete circle and then we when back to the dealership I didn’t understand this test drive at all driving one mile do a complete circle and then return to dealership. But it was a beautiful truck that’s what caught my attention. So I put a deposit down about 7 days later I had the check to pay for the truck while I was waiting for the check I asked the sales person to send me the window sticker to see what options this truck had because I was never shown what this truck had and didn’t have. But the sales person always had a excuse not to send it to me So the day came the sales person said your truck is ready for pickup they told me to hire uber to give me a ride which I live 2 hours away. We get there they said the truck was all clean ready to go Well it was not That just set me in bad mood which led to many other issues about this truck they advirtised it had all these options and did not have which led to bringing a manager to talk to me about what’s my issues were. And I said you can’t sell something you say this truck has but dose not have. Well this was a huge argument but finally settled on a agreement we spent all day trying to get this truck ready for me to drive it home and it never happened now the dealership is closing for the day and I said to the sales person now what how are we getting home tonight which I live 2 hours away I demanded that they gets us home and the sales person said had to go get permission from upstairs to get permission to get me and my wife home Well they said call uber and come back tomorrow that didn’t happen I came back the day after the next day. Now I have this. Truck it is beautiful runs great More

From the moment I arrived at the dealership and met Daniel and Vito, to the fantastic vehicle orientation at pickup with Jonny, I have been impressed. These individuals are extremely knowledgeable abou Daniel and Vito, to the fantastic vehicle orientation at pickup with Jonny, I have been impressed. These individuals are extremely knowledgeable about Mercedes vehicles and supportive of the customer throughout the experience. Particularly enjoyed our time with Jonny, who imparted necessary information with skill while keeping us engaged and laughing while learning. Would highly recommend this Mercedes dealership and Jonny! More

Everyone at Mercedes-Benz of Sudbury was amazing! Naseem Tahmilli was professional, helpful and a pleasure to work with. Josue, who helped with my financing, was also top-notch. This made my experien Naseem Tahmilli was professional, helpful and a pleasure to work with. Josue, who helped with my financing, was also top-notch. This made my experience awesome! I would recommend them and this dealership to anyone and everyone and I will. More