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Mercedes-Benz of Sudbury
Sudbury, MA
2,950 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,950 reviews
November 09, 2023
I great experience buying a car with Francisco and learning how to use my new EV car with Jonny Pham. learning how to use my new EV car with Jonny Pham. More
by Kmh4111
November 09, 2023
Excellent service/ knowledge provided before and even bought the Mercedes car from them.. very much humble, polite excellent crew. bought the Mercedes car from them.. very much humble, polite excellent crew. More
by Varun Gaur
November 09, 2023
Jonny is thorough, really knows his stuff, and is enthusiastic about his work. His professionalism and knowledge shine! enthusiastic about his work. His professionalism and knowledge shine! More
by KAM
November 08, 2023
After being misinformed about the start, time for a required car inspection, the service manager were able to start earlier. Avoided the need to return.. required car inspection, the service manager were able to start earlier. Avoided the need to return.. More
by nldiver1
Employees Worked With
Steve
November 08, 2023
Although they were extremely busy and short staffed they were able to deliver my car the same day. They communicated with me well so I knew what to expect were able to deliver my car the same day. They communicated with me well so I knew what to expect More
by deanna.szeto
Employees Worked With
Jeison
November 06, 2023
Who else would spend 2 hours making sure you are completely happy with your car and then schedule a follow up with you in case you have questions. Johnny did an great job. We are in the luxury indu completely happy with your car and then schedule a follow up with you in case you have questions. Johnny did an great job. We are in the luxury industry and we know wonderful service when we see it. Great job and thank you!! More
by katya.portnaya
November 06, 2023
Sales person was great, attentive and knowledgeable! But the “finance manager” was terrible, made several mistakes that I have to fix, he changed one of my loans and overcharged my credit card. But the “finance manager” was terrible, made several mistakes that I have to fix, he changed one of my loans and overcharged my credit card. More
by JD
Employees Worked With
Kolls Oloko, Andrew Gourgue
November 05, 2023
Great experience working with Howard Rosenberg in picking out my new vehicle, my dream Jeep! Highly recommend! out my new vehicle, my dream Jeep! Highly recommend! More
by Bbailey25
November 04, 2023
I purchased a preowned Audi from this dealership and had a wonderful experience from start to finish. Chris Leigh was my salesperson and he made what can often be a stressful situation easy. I never felt pr a wonderful experience from start to finish. Chris Leigh was my salesperson and he made what can often be a stressful situation easy. I never felt pressured -- it was more like shopping for a car with a very knowledgeable friend than a salesperson. Chris made sure I was happy with the car at delivery and beyond, even helping me fix a leaky tire a few weeks later. I wasn't sure what my experience would be purchasing something other than a Mercedes from this dealership, but they treated me so well throughout the process. I'm very impressed! More
by KMJ
Employees Worked With
November 04, 2023
Jonny and Howard were very helpful and well informed. Both maintained a positive and , professional attitude which greatly helped the experience. Both maintained a positive and , professional attitude which greatly helped the experience. More
by kenisaacs1
