Mercedes-Benz of Sudbury

Jonny Pham and Charles Scrymgeour are very professional, easy to work with, very courteous, & customer oriented. Glad to have been assisted by these two gentlemen 5 stars across the board! easy to work with, very courteous, & customer oriented. Glad to have been assisted by these two gentlemen 5 stars across the board! More

came in today for my lesson with Jonny Pham, truly an amazing asset to Mercedes. He was so sweet and thoughtful of the weather he offered to bring my vehicle and prepare the delivery lesson in house and amazing asset to Mercedes. He was so sweet and thoughtful of the weather he offered to bring my vehicle and prepare the delivery lesson in house and dry from the heavy rain. In addition he was able to set up my app and fastpass account. I cannot express many wonderful things .He was so eager to help and ensured i had a wonderful experience. More

Excellent dealership for both purchases and maintenance. Service department workers are thorough and very careful in their work. Service advisors keep you updated on progress of work being done. If somet Service department workers are thorough and very careful in their work. Service advisors keep you updated on progress of work being done. If something is in need of repair, the service advisor will call and explain what needs to be done and the cost. More

I had a good experience at mercedes benz of natick. Joel was very helpful in guiding us to the right car for us. Would recommend 👌 Joel was very helpful in guiding us to the right car for us. Would recommend 👌 More

I had an excellent experience with Jonny and Rafic. They knew their jobs and they were very polite. They took the time and explain everything to me. They were more than helpful in doing certain things They knew their jobs and they were very polite. They took the time and explain everything to me. They were more than helpful in doing certain things which was not even in the job description I highly recommend both of them for any job. I wish I had people working for me or like that quality and caliber. More

We were very satisfied with a service provided at Mercedes Benz of Natick! It was very fast and very professionally delivered by Dung and his colleague from courtesy vehicle services. Unfortunately w Mercedes Benz of Natick! It was very fast and very professionally delivered by Dung and his colleague from courtesy vehicle services. Unfortunately we can’t recall his name but definitely recommend! More

The dealership its self was clean and bright as expected. All staff from the receptionist to my sales person Rafic Trawi were courteous and professional ! Rafic was outstanding, very personable, professiona All staff from the receptionist to my sales person Rafic Trawi were courteous and professional ! Rafic was outstanding, very personable, professional and knowledgeable. He delivered my vehicle all the way to Nashua, New Hampshire, meet me at the town hall and went through the process of registering my car with me, then spent the time afterwards to explain my new cars many options! More

It was a great stop to pick up my 2023 GLC today, Jonny gave patient professional introduction for car feature and functionality in person in my car, although I had limited stop time due to my afternoon m gave patient professional introduction for car feature and functionality in person in my car, although I had limited stop time due to my afternoon meeting schedule. I and my wife appreciate his kind help, we all wanna give 5 star positive review for his service. More

I purchased my first Mercedes vehicle with Charles. It's a great experience doing the test drive, and working with Charles and the Mercedes team (Daniel and Sonya) at Natick to make the deal. They are It's a great experience doing the test drive, and working with Charles and the Mercedes team (Daniel and Sonya) at Natick to make the deal. They are easy to work with, professional and patiently handled my requests. More

I purchased a used GLA250 from Mercedes-Benz of Natick, and Rafi Trawi was my sales person. He was very helpful and professional throughout the process, accompanied us on our test drive, and made sure that and Rafi Trawi was my sales person. He was very helpful and professional throughout the process, accompanied us on our test drive, and made sure that all questions were answered. While some maintenance work was done on the car, Rafi went out of his way to keep me appraised of timing and pick-up date. We were very glad to have Rafi's professional services and would recommend him highly. More