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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,934 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,934 reviews

March 17, 2023

Jonny is so kind, helpful, recommendations were greatly appreciated. He was able to assist me and my husband transition into my new car at ease. He even got us connected to set up additional ez pass and ob More

by Ebru Gunay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience, Ebru! We're so glad Jonny & Vito had the opportunity to assist you during your visit and we'll be sure to pass along this fantastic feedback to them. Thanks again for choosing Mercedes-Benz of Natick and please don't hesitate to reach out if we can be of service again in the future!

March 17, 2023

Jonny was exceptional, truly a master of his craft. His enthusiasm, passion and attention to detail are worth noting and we had a wonderful experience getting to know him and our new Mercedes! We want More

by jkuan19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Trebicka, Ersa Sara
Mar 17, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for your excellent review! We're so happy that Jonny, Ersa, Sharon, Bryant, and Yatin provided you with excellent service! We look forward to seeing you next time at Mercedes-Benz of Natick!

March 17, 2023

Charles Scrymgeour is an excellent salesman. He is friendly and very experienced with the Mercedes vehicles. The service department is also very helpful. More

by Mary Robinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your review, Mary! We look forward to passing this along to Charles! -Mercedes-Benz of Natick

March 16, 2023

Jonny was excellent helped me overcome many obstacles learning my first electric vehicle. His lesson is fun and exciting! I want to thank Ersa and Francisco in helping me and following up with me in maki More

by Q_Zhu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko, Ersa Sara
Mar 17, 2023 -

Mercedes-Benz of Sudbury responded

Jonny, Ersa, and Francisco are so appreciative of your review! We hope that you come back to visit us again soon! Thank you! - Mercedes-Benz of Natick

March 16, 2023

Jonny is very professional, very polite, and extremely knowledgeable. Jonny was the first person i met when I first came outside he had came outside to welcome me in and introduced me to Vito. I was very More

by Hoang2005HT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko, Ersa Sara
Mar 17, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to share this wonderful feedback with us! We're thrilled to hear Jonny & the team provided you with a truly excellent experience and we'll be sure to pass along these kind comments to them. Enjoy your new GLE and please don't hesitate to reach out if there's anything else we can do for you!

March 16, 2023

Scott Masterson was great to work. He was very personable and efficient. And he got me in and out in no time. More

by paultstan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Mar 16, 2023 -

Mercedes-Benz of Sudbury responded

We're happy to hear Scott took such great care of you! Thanks for visiting Mercedes-Benz of Natick and please don't hesitate to reach out if we can be of service again in the future!

March 15, 2023

Courteous, efficient, and exceptional professionals that i would happily recommend to a friend and go back to for my next car and service More

by Joe Coughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Mar 16, 2023 -

Mercedes-Benz of Sudbury responded

We're honored to receive your support, Joe! Thanks so much for your business, from all of us here at Mercedes-Benz of Natick!

March 15, 2023

Great dealership. Very friendly and explained everything very clearly. I felt very comfortable at the dealership. As a woman dealing with car things I don’t have the b More

by Weather girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Mar 17, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for the kind words! We're glad we could help you feel comfortable visiting us and we look forward to seeing you again! - Mercedes-Benz of Natick

March 14, 2023

The dealer is good to deal with, that is why I came back because of past trerment More

by Jstott91
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your review! We appreciate your business! -Mercedes-Benz of Natick

March 13, 2023

Scott Masterson is always professional and helpful when I bring my car in for service. Scott stays in communication with me as the car goes through the service process. I trust Scott's recommendations and More

by jreuls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Mar 13, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience working with Scott at Mercedes-Benz of Natick! We look forward to seeing you next time!

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