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Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
897 Reviews

897 Reviews of Mercedes-Benz of Sudbury - Service Center

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October 01, 2022

Best place for Mercedes Benz service and repairs. Brian has been great to work with who responded to our specific situation having the car serviced in a timely and efficient manner. We have had MB ca More

by kmokike8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful review! Brian & the team are grateful for your support and look forward to your next visit with us here at Mercedes-Benz of Natick!

September 30, 2022

Excellent service by the people of the Center. Very easy drop off and pick up. More

by Doug
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Oct 03, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the great review, Doug! We appreciate your business and hope to see you again next time here at Mercedes-Benz of Natick!

September 29, 2022

As always it is a great experience with Luis Aguasvivas in the service department at Mercedes Benz Natick. I highly recommend working with him specially if you are a Spanish speaker like me. Thank you for More

by Alis Peña
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Sep 30, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful review! We're happy to hear Luis continues to provide you with excellent service and we'll be sure to share these kind comments with him. Take care and we'll see you next time here at Mercedes-Benz of Natick!

September 29, 2022

They are professional, friendly and right on time with the service. Am really happy with services. Like how they clean the car after the service More

by myluv326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Sep 30, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for your 5-stars! We look forward to seeing you next time at Mercedes-Benz of Natick!

September 27, 2022

I always receive A+ service at Mercedes of Natick and couldn't be happier with my experience! More

by Peterjlucey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Sep 29, 2022 -

Mercedes-Benz of Sudbury responded

We're so proud to hear that our team provided a five-star experience! Thank you for being a Mercedes-Benz of Natick customer, Peter!

September 24, 2022

Brought my car in for scheduled maintenance. My customer service specialist Luis identified additional items, worn out tires and wheel alignment issues, which were taken care of. In addition my More

by YA1776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Sep 26, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for providing us with this excellent five-star review. We're honored to hear how Luis and the rest of the team here at Mercedes-Benz of Natick could assist you during your service appointment. We hope to see you back!

September 23, 2022

Professional, friendly staff and excellent sales and service. I have purchased three vehicles at MB of Natick and was happy with each. Low pressure, informative and demonstrating attention to detail. More

by JOH400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Boston, Sales, Luis Aguasvivas, Abdul Khalid
Sep 26, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for trusting the Mercedes-Benz of Natick team with your loyal business! We're honored to receive your support and look forward to seeing you next time!

September 22, 2022

Able to sweeps me in to set up Mercedes Me Connect which had not been able to be done at delivery. Answered all my questions and more. Very helpful snd supportive More

by Shopping.jam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Masterson
Sep 23, 2022 -

Mercedes-Benz of Sudbury responded

It was our privilege to assist you! Thanks for taking the time to share your experience and please don't hesitate to reach out if we can be of service again in the future! - The Mercedes-Benz of Natick Team

September 22, 2022

The entire staff was very professional and knowledgeable and helpful. My concerns were.addressed successfully More

by Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Sep 23, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience! We look forward to seeing you at your next appointment! -Mercedes-Benz of Natick

September 20, 2022

Scott was amazing in helping me with my car which needed serious repairs. He kept me informed and guided me through the whole process of what I needed to do with my insurance company and for a rental. In ad More

by Danitra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa at the service center desk, Luis Aguasvivas, Scott Masterson
Sep 22, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing this kind review! We're happy to hear Scott took great care of you throughout this experience and we'll be sure to let him know how much you appreciate his awesome service. Thanks again and please don't hesitate to reach out if our Mercedes-Benz of Natick team can be of service again in the future!

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