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Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
873 Reviews

873 Reviews of Mercedes-Benz of Sudbury - Service Center

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November 05, 2021

This dealership is very accommodating. They will do whatever they can to make your experience pleasant More

by wagnermail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Tsamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan who helped me with my loaner was EXCELLENT , Luis Aguasvivas
Nov 05, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful feedback! We're glad you enjoyed your visit with our team here at Mercedes-Benz of Natick and we hope to see you again next time!

November 05, 2021

I want to thank Mercedes-Benz of Natick's excellent team, Charles Scrymgeour in Sales and Scott Masterson and Savannah Silva in Service. They are all so great to work with and they are true professionals. More

by madgayle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savannah Silva, Scott Masterson
Nov 08, 2021 -

Mercedes-Benz of Sudbury responded

Wow, thank you so much for this kind feedback about our team! We're truly grateful to have you & your husband as Mercedes-Benz of Natick customers and we look forward to seeing you at your next visit. Until then, take care and thanks again!

November 02, 2021

Awesome customer service today. Thank you Niko for addressing my concern. Thank you for quick service. More

by wct1015m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niko Kotsiopoulos
Nov 03, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to share this wonderful feedback about your recent visit with us! We're glad Niko and the team were able to address your concerns and we hope we can be of service to you again in the future. Take care! - The Mercedes-Benz of Natick Team

November 02, 2021

My experience so far has only been with routine service and that has been excellent thus far. More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Nov 02, 2021 -

Mercedes-Benz of Sudbury responded

Hi Jay, thank you for visiting our team at Mercedes-Benz of Natick! We look forward to seeing you at your next appointment!

October 31, 2021

very courteous and helpful staff. responsive and reliable. good service and customer satisfaction. thank you so much. More

by fauziawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Nov 02, 2021 -

Mercedes-Benz of Sudbury responded

It was our pleasure to serve you! Thanks for visiting us here at Mercedes-Benz of Natick and please don't hesitate to reach out if there's anything else we can do for you!

October 29, 2021

I was extremely satisfied with my service. Scott was friendly and went above and beyond explaining all of the work done on my vehicle. More

by Mhthompson413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Oct 29, 2021 -

Mercedes-Benz of Sudbury responded

Thanks for taking the time to share this wonderful feedback! We're glad to hear Scott & the team provided excellent service and we hope to see you again next time here at Mercedes-Benz of Natick!

October 27, 2021

A very professional and reliable service, offered with courtesy. Really have enjoyed their dedication and high efficiency in taking a good care of my vehicle. Thank you! More

by Tony Barros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Oct 27, 2021 -

Mercedes-Benz of Sudbury responded

We're happy to hear the team has provided such excellent care, Tony! Thank you for leaving us your five-star review! We will see you next time!

October 26, 2021

Great follow up, attention to detail, efficient and caring. Explained everything carefully. Checked and double checked. More

by skidogs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Oct 26, 2021 -

Mercedes-Benz of Sudbury responded

Thanks for the great review of Mercedes-Benz of Natick! We're glad to hear that our team was thorough and we hope we can be of service to you again in the future!

October 26, 2021

Excellent service and very friendly staff. From start to finish, communication was excellent and car was serviced promptly. More

by vipul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 26, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for your review, Vipul! We look forward to your return!

October 25, 2021

Excellent service whether scheduled or Emergency they always come through for Mercedes repair needs promptly and cheerfully More

by wsmarth
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for being a Mercedes-Benz of Natick customer! We're grateful for your support and look forward to your next visit!

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