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Mercedes-Benz of Temecula
Temecula, CA
1,356 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,356 reviews
December 16, 2019
Nice and friendly Awesome service!!! Very pleased!!!! Sandra and Emily were professional, friendly and straight forward...I recommend them and the service at your deale Awesome service!!! Very pleased!!!! Sandra and Emily were professional, friendly and straight forward...I recommend them and the service at your dealership to my son! More
by RKUNKEL0
Verified CustomerEmployees Worked With
Sandra Rabie, Emily Windbigler
December 14, 2019
Great job We enjoy the great team work at Mercedes-Bens of Temecula, Gene Russell made sure we got what we wanted and then some. Thank You We enjoy the great team work at Mercedes-Bens of Temecula, Gene Russell made sure we got what we wanted and then some. Thank You More
by gsells0
Employees Worked With
Gene Russell, Wayne Molter
December 13, 2019
Amazing service! Sandra, my advisor took great care of me. I was really blown away by the great service provided. She kept me updated throughout the day. When I drop Sandra, my advisor took great care of me. I was really blown away by the great service provided. She kept me updated throughout the day. When I dropped the vehicle off ,there was no shuttle to take me home and she immediately ordered an uber. She also called me ahead of time to schedule an uber to pick me up at home and drop me off at the dealership. More
by MIKEANDARACELI
Employees Worked With
Sandra Rabie
December 13, 2019
Helpful, courteous Very helpful, kind and courteous. Took the time explain details of service. Provided means of transportation to get back home after dropping off my ve Very helpful, kind and courteous. Took the time explain details of service. Provided means of transportation to get back home after dropping off my vehicle. More
by ELEON964
Employees Worked With
Omar Sahar, Sandra Rabie
December 12, 2019
Hassle free experience This dealership definitely makes things easy, from the initial purchase process to customer satisfaction follow up to scheduling maintenance appointme This dealership definitely makes things easy, from the initial purchase process to customer satisfaction follow up to scheduling maintenance appointments. You can’t go wrong with bringing your business here. More
by balt.escamilla
Employees Worked With
Jose Hernandez
December 12, 2019
Bad Communication The whole time my van was at the dealership I never received a phone call back regarding the status.I had to call numerous times to get updates.Turns The whole time my van was at the dealership I never received a phone call back regarding the status.I had to call numerous times to get updates.Turns out they could not find out why the check engine light was on and that part is fine with me sometimes those things happen but the communication from my service person was lousy.I have heard from people that if it is warranty work they do not react to your problem as quick as if you are spending money and now I believe that.I will use the dealership in Riverside next time. More
by ken92
Employees Worked With
Sandra Rabie
December 12, 2019
Absolutely perfect! The service rep was efficient, professional and courteous. His timely follow up to my texts and calls were appreciated! My. Jose Hernandez made The service rep was efficient, professional and courteous. His timely follow up to my texts and calls were appreciated! My. Jose Hernandez made our visit a pleasant and easy event. Thank you! More
by ONEHOCHTIF
Employees Worked With
Jose Hernandez
December 12, 2019
Always great service I have been using MBT for many years and there has never been a time that I did not receive the best of service. I like them so much that I bought my I have been using MBT for many years and there has never been a time that I did not receive the best of service. I like them so much that I bought my wife a GLC 300 knowing that she would receive the same great customer service that I have. More
by glhendersonjr
Employees Worked With
Jose Hernandez
December 11, 2019
Perfect Service Jose and the service team are stellar! Above and beyond! The only difference between Mercedes dealers is the way they treat their customers! Your serv Jose and the service team are stellar! Above and beyond! The only difference between Mercedes dealers is the way they treat their customers! Your service department exceeds expectations👍 More
by BILL
Employees Worked With
Gene Russell, Jose Hernandez
December 11, 2019
POOR WORKMANSHIP.....!! Very poor quality of work performance.....!!! You need a QUALITY ASSURANCE INSPECTOR or QUALITY CONTROL INSPECTOR....!!! To inspect every single Merc Very poor quality of work performance.....!!! You need a QUALITY ASSURANCE INSPECTOR or QUALITY CONTROL INSPECTOR....!!! To inspect every single Mercedes Benz vehicle coming out of service and SAVED the dealership an embarrassment.....! More
by angel.arosemena
Employees Worked With
Manny Henshaw
