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Mercedes-Benz of Temecula

Temecula, CA

4.0
1,349 Reviews

40910 Temecula Center Drive

Temecula, CA

92591

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Showing 1,349 reviews

December 06, 2019

No problem dropping off vehicle & coming back to pick it up. I received both parts and service with a smile and in a very timely manor. As always. I believe the service department personnel are courteous & very More

by donjuandouroux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Henshaw, Gary Casey, Cesar Falcon, Jacqueline Nasser , Javier Suguimizu, Elizabeth Celiceo, Whittany Robinson
Dec 13, 2019 -

Mercedes-Benz of Temecula responded

Hi, thank you for taking the time to leave us the 5-star review! We are so pleased to hear our team assisted you in a timely and courteous manor. We hope to see you again on your next service visit! Best, Amir Alahwal Guest Relations Manager

December 06, 2019

Rating Since I bought my 2018 LGA/250 from another car dealer I noticed Couple of problem. When I called your dealership the staff were extremely responsive More

by GEDDOALI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Rabie
December 05, 2019

Purchased new 2020 C300 Cabriolet Our family loves this dealership. We were treated like family from the minute we walked through the door. Thank you for the exceptional service, we More

by Tena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Jaouhari, Amir Alahwal, Jacqueline Nasser
December 05, 2019

Like a Visit to a 5 Star Hotel Greeted at the car. Provided with a Service Associate. Sent home in a courtesy car. What can you complain about? Nothing! Where else might you go? No More

by jldimeo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Celiceo
December 05, 2019

Terrible Dealer's owner 9500 miles driven demo lease for S 560, year 2019 came with horrible experience. 1. Price I am Paying for another S 560,2019 brand More

by david@pgsway.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rami Jaouhari, Jacqueline Nasser , Ari Abdolhosseini
December 05, 2019

Service done fast and right. Manny was very helpfull and had a smile on his face. He was very easy to work with and look forward to working with him again! Also, Zach in the pa More

by Joan&Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Henshaw, Zach Westbrook
Dec 13, 2019 -

Mercedes-Benz of Temecula responded

Hi Joan and Tom, thank you for sharing your feedback! We are happy to hear Manny and Zach were helpful and friendly every step of the way. We look forward to assisting you with any of your needs in the future! Best, Amir Alahwal Guest Relations Manager

December 05, 2019

Service A Jose Hernandez did a fantastic job. First time servicing my ML350 and really enjoyed the experience. Nice coffee bar and pastry available and very fri More

by KLRANCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Dec 13, 2019 -

Mercedes-Benz of Temecula responded

Hello, thank you! We appreciate your feedback, and are so pleased Jose was able to make your service visit experience enjoyable. We are looking forward to seeing you for you next service! Best, Amir Alahwal Guest Relations Manager

December 05, 2019

Poor service Purchased a wheel and tire protection plan and a dent warranty and it hasn’t even been a year I’ve had the contract. 1st I was told that they couldn’t More

by EJSABALBORO
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Hernandez
December 04, 2019

Efficient and friendly Everything performed as promised. Darryl Wheeler is over qualified for his job. He knows everything about my MBS. Great conversation on schuttle Drive More

by DROBERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Wheeler. , Reza Nejad
December 04, 2019

Second Benz in 3 years Outstanding dealership with professional employees who are the most cordial with a customer focused attitude. No sales pitch, no bait and switch, no More

by Vinman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Kenniston, Rami Jaouhari
Dec 13, 2019 -

Mercedes-Benz of Temecula responded

Hello, thank you for the kind words! We love reading reviews like yours because this is what our team here at Mercedes-Benz of Temecula is all about. We strive to make sure our customers are getting exceptional service and feel comfortable at our dealership. We are so pleased Rami and Lee were able to provide you with a great car buying experience! Best, Amir Alahwal Guest Relations Manger.

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