Mercedes-Benz of Tyler

Experience DIANA RUNCORN is an outstanding sales representative. She is not pushy or assertive. She gave us the information needed to make an informed decision. DIANA RUNCORN is an outstanding sales representative. She is not pushy or assertive. She gave us the information needed to make an informed decision. Diana allowed us to test drive multiple vehicles to discern which one we liked best. Thank you for your time and patience. More

I just finished my purchase today of a used Chevy Corvette. What a great experience! My salesman, Brandon helped me do the entire purchase remotely. With the pictures and video that Brandon took, I f Corvette. What a great experience! My salesman, Brandon helped me do the entire purchase remotely. With the pictures and video that Brandon took, I felt very comfortable going ahead with the deal. Their dealership is 3 plus hours away, and they delivered the car to me for free. I don’t think you will have any issues dealing with Brandon. He was very honest about the entire process! Mercedes Benz of Tyler definitely gets my 5 star review. More

An efficient, professional dealership, that effuses quality and professionalism. Tristan is a consummate professional; friendly, accomplished, with an attention to detail. I would definitely recommend quality and professionalism. Tristan is a consummate professional; friendly, accomplished, with an attention to detail. I would definitely recommend Tristan. More

Diana was my salesperson and she was amazing! She found the exact car I was looking for and it had ever I wanted and more! the exact car I was looking for and it had ever I wanted and more! More

Purchased a GLC 300 Worked with Tristan Graves who was very helpful and attentive. He returned phone calls promptly and was available to meet with us at our convenience. Worked with Tristan Graves who was very helpful and attentive. He returned phone calls promptly and was available to meet with us at our convenience. He was patient and did not pressure us to make quick decisions. The over all experience was good. More

Over the Top Car buying at its best. Sherri and the staff made sure we got the SUV we wanted, and the price we wanted. They took care of all the details and called Car buying at its best. Sherri and the staff made sure we got the SUV we wanted, and the price we wanted. They took care of all the details and called us sheen everything was ready to drive away with our new car. Awesome experience. More

Exceptional dealership I had never dealt with Mercedes-Benz of Tyler before but I was searching for a specific vehicle and, fortunately for me, they had what I was looking f I had never dealt with Mercedes-Benz of Tyler before but I was searching for a specific vehicle and, fortunately for me, they had what I was looking for. From the moment I walked thru the door of the dealership and met Brandon Stewart to the point at which I drove away with the vehicle, the level of courtesy, service and professionalism could not have been greater. I appreciate professionalism and service and Brandon was exceptional at both. I highly recommend both the dealership and Brandon Stewart. When we are ready for another vehicle, I’ll contact Brandon and Mercedes-Benz of Tyler first. More

Great experience, love my new car! Sherri helped me to own a car I never really thought I’d be able to own! She is friendly, knowledgeable and most of all not pushy and was patient with Sherri helped me to own a car I never really thought I’d be able to own! She is friendly, knowledgeable and most of all not pushy and was patient with me. Go buy your Mercedes from Sherri! More

Great Sales Experience!!! My husband and I have bought lots of cars. This is the first time the experience has been so pleasant. Brandon was informative, patient, and most im My husband and I have bought lots of cars. This is the first time the experience has been so pleasant. Brandon was informative, patient, and most importantly, not pushy. We bought a GLC 300 and love the car. Everyone at the dealership was helpful and nice. We will definitely recommend Brandon and the dealership to our friends. More

Best sales experience!!! Words can't describe how incredible my experience was with this dealership. I'm so happy I purchased my dream car from these awesome people. I actuall Words can't describe how incredible my experience was with this dealership. I'm so happy I purchased my dream car from these awesome people. I actually flew from Tampa Florida to buy the car and drove it back. It all started with a bad experience I had at my local dealer in Florida. I was presented a car with a warranty as a certified pre owned Mercedes and found out after I nearly took delivery that the car did not have any kind of warranty on it. I left the dealer and decided to look online one last time but expand my search to the country. I found a 2012 Mercedes CLS-63 AMG from this dealer in Tyler Texas. I called and asked to speak directly to the sales manager Jeremy, who actually picked up the phone quickly and answered all of my preliminary questions. He then had Jackson help me by providing extremely detailed pictures and an accurate description of the car. he was very thorough and literally went over the car with the smallest attention to detail. This all happened within the course of about 3 hours. Due to the extreme honesty, and very fair pricing I booked a one way ticket to go see the car the same day. The next morning I was greeted with a different salesman while I waited for Jackson to arrive. When I got to the store, they immediately gave me the keys to the car so I can look it over. I was astonished, the dealer was perfect in the depiction of the condition. The car was actually better than they described. This dealer also went so far as to perform many different services, maintenance, and even ordering a second key to sell this car with a great conscience. The story continues, Stuart the finance manager surprised me further by actually negotiating a better finance rate on my behalf so when I went to the paperwork, I actually got a lower payment than I was quoted. How many times have you went to a dealer and they end up with a lower payment than they quoted you?! Everyone from the receptionist to the lot porter was involved in the experience. They are so respectful and genuine. I feel like I was part of the family. When I drove the car back to Tampa FL, I took the car to the local dealer to go over the car one more time. The Mercedes dealer in Tampa gave the car the green light saying not only did it pass everything, this was one of the cleanest and best maintained AMG cars they have come across. Upon further inspection, they also found that the dealer in Tyler had performed even more services to the car than I knew about. I cant believe the experience I have been blessed with. As crazy as it may seem, I am inclined to actually go all the way back to this dealer the next time I buy a Mercedes. Its actually worth the distance. thank you all so much for everything. Jackson, your follow up continues and and is so impressive. Communication, honesty, and integrity is what drives these people. Nothing but the best. Safe driving everyone! More